Complaint Review: Chrysler Financial And Central Ave. Chrysler Jeep - Lisle Illinois

Sadly, the behavior of the complaint's author and her mommy are typical of the American people today.  They author states that she is "on ss disability."  Of course you are.  You also expect everyone else to tell you the laws, remind you of things and make exceptions for you.  How about taking the responsibility for your own actions?  You knew the veh was not legal and you drove it anyway!  Chrysler does not repo anything that is current or close to current on pymnts.  Earliest repo would be 45 days past due.  Sounds like to me this whole issue is 100% your fault and could've been easily avoided.  But I'm sure you will never see it that way, its everyone else's fault but yours.  Just sit home and collect your free gov't check and keep buying new cars.  Wish I could buy a new car every 3 years but I have this silly job to go to, otherwise I couldn't pay taxes so people like you can sit home and complain. 

I would highly recommend removing or at least modifying / masking individuals names in your report before they find it and file a law suite!  It most likely is an alias but, if it is not, you are asking for trouble!

I understand how your problems came about. Chysler did every underhanded thing in the book to me as well, they even put out a contract on me. Chryslers main point they tell people is they are so big they don't have to follow the law. I am now waiting for them to file suit, I have a counter suit ready to go after them for over $500,000 in damages they caused me. The best part is the state will be watching the suit. These people think they are the mob and can do anything they want and since uncle Sam bailed them out before they think the courts will protect them. We will see who wins this one!!!! If I loose this one, then it's time for a new court system.

blue, you need some perspective on the subject, so let me leave some thoughts with you: If $2,000 paid to a lawyer is worth every penny if it obtains for me: 1. An equivalent automobile and the ability to lease/buy one. 2. The ability to thoroughly clean my record 3. The ability to clean my credit report 4. The ability to properly deal with the AG's office in NY in a more timely manner My background is more financial than it is automotive, and what I tell clients is to focus on value more than cost. A good lawyer isn't the cheapest, but if a lawyer can obtain for you what not only is rightfully yours, and obtains a settlement for the time you personally spent chasing down for you what you should have legally been entitled to, then the lawyer's services have value. A cheap lawyer may promise you the world, but if the lawyer doesn't perform, then what? What value have you received? In the end, the value received is less from the cheap lawyer than the more competent and more expensive lawyer. The cliche, "you get what you paid for" is indeed true, but it is even more than that. My advice to you: Don't go to some yahoo who does a general practice and offers a $40 consult fee; that dude isn't going to help you to the extent you should IMHO. One thing you might consider is suing for some larger damages - the reason being is (1) you may be entitled to them as you already admitted, and (2) you might find a lawyer who will take the case on a retainer (maybe 30-40% of the award he obtains for you). This will eliminate your need for out-of-pocket costs upfront. However, as I said in my post earlier - this is amateur hour and I am just as guilty of it as anyone, so you need to follow up on this because these lawyers may not take a case like this on retainer. Best of luck

I very much appreciate an intelligent response for once. I would briefly like to follow up and clear up what you didn't understand. 1. I think you know that the DMV refused to give me back the plate; they would not give me anything even though I told them I was in serious trouble at that point. I think you're smart that you know they could have handled this differently. Believe me, they would not give me even so much as a letter. 2. About the wind and the call I made to Allstate. This has never happened to me before or to anyone I know. I called Allstate before mom got home. She called to tell me what had happened. I immediately called because I did not know who else to contact. As far as I knew, the car had some damage. When mom got home, I saw that the plate was gone and half of this "attachment" was broken. I am hiding nothing about this entire thing yet I have been accused of not making payments, etc. The bureaucracy I am up against now is the Attorney General's office for the 2nd time. I went back to them when I told them I had learned about some shady dealings. There is documented proof. I do not want a "settlement" although I think I've earned it with the aggravation. I want answers. I want to know what my rights are. I can't go into the financial situation at this time, which is one of the main reasons why I didn't want the publicity. You can see for yourself how crude some people are and what they can turn this into. It would be a circus of "should have", could have" and "would have". Every single payment was made on time. That's all I can say. I believe in paying for things myself and I try to make payment arrangements when things are out of my budget. I agree with you 100% that we need a lawyer. The one I paid $40 to for a consultation I wouldn't pay if I did have the money. Have you ever seen such greed and gluttony in your life?

March 3 - car driven to service dept of Chrysler dealership early a.m. with strong wind blowing objects across the road, one being a can which hit the front of the car. It came from out of nowhere. Service dept noticed half of their flimsy front license plate attachment broken but said nothing. March 3 - Allstate called and accident reported which was brushed off with "that's not a violation, so don't worry. But do get it fixed because someone can find the plate (so we found out) and use it for identity theft. Subsequent months until July 24, 2007 Little or no driving, car parked in driveway with front of car facing garage. No view from the street. Nothing ever said, nothing ever done. Later that day, we were driving from an appt and were pulled over. We were issued a ticket and the cop explained the law. How many times have I seen cars with no back plate or front plate? No one pulled them over, and no one pulled me over until this date. THAT is when we went to the DMV. By the way, it's closed on the weekend. There is so much horrible crime all over the place, most people are busy watching their backs rather than other people's plates unless they get into an accident. Patrick for someone who had a job in a quasi professional capacity you behave as though you still have that job. You never lost the training they gave you. There are hundreds of complaints against this company, not against me as a driver. Put that in your Chrysler buggy and smoke it.

If you want to post a complaint about being ripped off, that's one thing. But you are in need of an attorney to straighten all of this out and you need to seek one locally to you, not scrounge around here since this is amateur hour when it comes to legal advice. Find someone who will loan you the money (not a pay-day loan or cash call type places. Find someone you know). A Class Action suit isn't going to help you - aside from the fact many people of the same class and situation need to be qualified to be part of the class (and you won't find that many in New York - let alone the country), it would probably be hard to pursue given your case seems weak and it would be against the state, not Chrysler (though you could try - that's not the party you should pursue). Even if successful, it can take as many as 5-6 years before you see anything resembling a settlement. If you can't pay for an attorney at this point, you're out of luck because you will never get this settled on your own trying to peel away at the bureaucracy. You won't qualify for a lease in your current financial condition, you probably can't get financing at this point without another party co-signing on an application, and you already said public transportation is out. In other words, you're stuck - but then you know that already. Do I think you received some bad advice? Probably. Were there things you could have done differently? YES. For example: 1. You didn't need to drive without a license plate on the back. My 10 year old daughter can take off and put on a license plate on the back of a car. If you had the simple ability to drive with the one on, you could have managed the process without the car impounded. Take it off at the DMV and put it back on when you could not get the new plates onto the car. Yes, you might have gotten a fix-it ticket, but once you secure the new plates in the following 1-2 weeks, the ticket is history at no cost to you. If you had the ability to keep your license plate until you received the new ones, you would not have gotten the car impounded. 2. There are parts of this either (1) Mom didn't tell you, or (2) you aren't telling us. This large wind that blew something in front of the car and ripped off the license plate required a call to the insurance company?? Was there so much damage to the vehicle that you needed to contact an insurance company?? I will never get this part of the story - no matter the explanation. The only explanation acceptable is that the car needed to go to the bodyshop. 3. Expecting a large bureaucracy (Chrysler Financial and the State of New York) to follow through quickly on anything. Rome wasn't built in a day and problems like this do not get resolved quickly. 4. You also made a bad decision when you didn't want the reporter to bring publicity to your situation - why you decided not to is strange. That situation would have broken down the bureaucracy you keep running into and you would have received a settlement equivalent to the value of the 2006 PT Cruiser. In any case, you need a lawyer. Stop struggling with this and pay the lawyer. Best of luck to you.

A stranger found the plate and returned it to the DMV without our knowing about it. DMV has apologized about this situation and said they will make sure it doesn't happen again. We only received a check for approx $30 for the returned plate with no knowledge that our registration was finished. It is against the law to drive with one plate in NYS, but it is not grounds to impound. The car was impounded because I was driving with no plates. There was no mention of "expired registration" in the police report. No one at the dealership or CF asked us if we needed the documents, which is what normallys happens when a leased car needs new plates. We surrendered the remaining plate while parked outside the DMV with a large cardboard notice in the front dashboard. The car was repo'd for one reason: It was sitting in the impound lot and the tab was getting higher and higher while we waited for the title and power of attorney. We waited for 3 hours despite the phone calls I made on the cell and behind the desk. The girls behind the desk called DMV's main office in Albany to get special permission for CF to fax over the documents to them so we could get the car reregistered. You might say we drove the car to the DMV because we expected to get new plates right away. The conduct of the dealership who claimed that CF put them on hold and CF who claimed that the dealership never called....is baloney. I have proof on my cell phone of calls made from the DMV. Mr. Car Salesman, it's been very nice doing business with you. Of course, this is all our fault. We only made a thousand calls trying to get information and assistance. The dealership didn't know or care and you stick up for them. You must be great with your customers when they shove big bills in your face.

Listen, Patrick, you know what happened here. Women are taken advantage of by people who deal with cars in an industry filled with people like yourself who think they know everything. Our payments were 100% up to date. In fact, I had made a payment the day before the car was impounded. I called the DMV to find out what happens in a situation like this. I also spoke to a police lieutenant. For starters, how do you explain all the hundreds of complaints against this dealership? I am not the only one. There is a pattern of bad behavior. Customers are only owners of vehicles. My mother was a schoolteacher for about 25 years. She taught people with your snotass attitude. Our car was repo'd because, and I am only going to explain this one more time, I had made a car & insurance payments the day before and did not have extra to spend on impound fees. We drove the car to the DMV because the dealership told us to. They said "get the plates, bring them here and we will put them on for you". They weren't even listening to what they were saying. I have proof on my cell phone that calls were made to both the dealership and to chrysler financial. They knew full well that we were stuck there. It is none of your business, but you have no feeling for people who are ill who cannot do things as quickly or as easily as you can. Instead of being such a snotnose, why don't you look back at people who needed assistance that you didn't give? I read about this on some of the complaints posted on this site. How dare you make fun of mental hospitals as though it doesn't apply to you or others in your family? How dare you? You are one hell of a little snotnose. The stigma of mental illness persists in this society because of people like you. I cannot find a lawyer, i cannot get help. But I will say this - I have the documents to prove that Chrysler sold the car before they were supposed to, and moved the car out of the impound lot on a date that conflicts with what they told the attorney general. Mental illness and intellect are two different things. You think you've got the world by the balls, kid. Wait till oen of your children gets sick, or one of your parents, or one of your neighbors. You will learn the hard way. Now stop posting here. You offer no helpful advice. I have had a driver's license since I was very young and I never had problems for many years. When the salesforce was taken over by your ilk, that's when it happened. Now get lost.

Did Chuckles move from Phenix City to Yonkers ????

First you said when it happened you and your mother went straight to the DMV now it seems you are saying you hardly drove the car and went to the DMV 5 months later, but of course you still had to go to the specialist once a month. And to tell the kind person who found your plate and turned it in to mind their own business, what a bi#ch you are. They were trying to help. But I quess if the DMV had a lost plate for 5 months and noone claimed it no wonder your registration was canceled. What a b%tch you are.

I was in touch with the courts and they were aware of this situation. Tickets were paid immediately or dismissed. Nothing to do with the price of eggs. Our car was impounded because we were trying to get the vehicle to the dealership with no plates as a result of CF and the dealership ignoring our pleas for the documents to get the new plates. The DMV had no choice but to NOT provide us with plates. I can't thank the good samaritan enough for the trouble they caused by returning the plate that they found. Next time mind your own business. Our registration expired because the plate was turned in. When we went to get new plates, we had to unscrew the back plate also and bring it in. We did NOT expect this trouble. We both had clean driving records, no outstanding tickets, no DWI's, no DUI's, NOTHING. Our payments were made promptly every month for as long as we have owned vehicles. We got wrong advice from the beginning. There are other circumstances here that do not make us criminalas. The courts saw we weren't criminals and we lived up to our responsibiltiies by paying the tickets. But the court dismissed what was deemed unfair. This situation is still going on because Chrysler lied about the date the car was taken and because they moved the car from the impound lot BEFORE they claimed they did. I have documentation to prove this. The plate should never have been knocked off from the piece of plastic they glued on when we got the car. For 18 months nothing happened. Read carefully, please. and unless you know a lawyer who doesn't care about justice but only about money, please let me know. I don't want "damages" although i could probably get them. I want our lease history cleared, our insurance reinstated and a new lease.

I was in touch with the courts and they were aware of this situation. Tickets were paid immediately or dismissed. Nothing to do with the price of eggs. Our car was impounded because we were trying to get the vehicle to the dealership with no plates as a result of CF and the dealership ignoring our pleas for the documents to get the new plates. The DMV had no choice but to NOT provide us with plates. I can't thank the good samaritan enough for the trouble they caused by returning the plate that they found. Next time mind your own business. Our registration expired because the plate was turned in. When we went to get new plates, we had to unscrew the back plate also and bring it in. We did NOT expect this trouble. We both had clean driving records, no outstanding tickets, no DWI's, no DUI's, NOTHING. Our payments were made promptly every month for as long as we have owned vehicles. We got wrong advice from the beginning. There are other circumstances here that do not make us criminalas. The courts saw we weren't criminals and we lived up to our responsibiltiies by paying the tickets. But the court dismissed what was deemed unfair. This situation is still going on because Chrysler lied about the date the car was taken and because they moved the car from the impound lot BEFORE they claimed they did. I have documentation to prove this. The plate should never have been knocked off from the piece of plastic they glued on when we got the car. For 18 months nothing happened. Read carefully, please. and unless you know a lawyer who doesn't care about justice but only about money, please let me know. I don't want "damages" although i could probably get them. I want our lease history cleared, our insurance reinstated and a new lease.

I was in touch with the courts and they were aware of this situation. Tickets were paid immediately or dismissed. Nothing to do with the price of eggs. Our car was impounded because we were trying to get the vehicle to the dealership with no plates as a result of CF and the dealership ignoring our pleas for the documents to get the new plates. The DMV had no choice but to NOT provide us with plates. I can't thank the good samaritan enough for the trouble they caused by returning the plate that they found. Next time mind your own business. Our registration expired because the plate was turned in. When we went to get new plates, we had to unscrew the back plate also and bring it in. We did NOT expect this trouble. We both had clean driving records, no outstanding tickets, no DWI's, no DUI's, NOTHING. Our payments were made promptly every month for as long as we have owned vehicles. We got wrong advice from the beginning. There are other circumstances here that do not make us criminalas. The courts saw we weren't criminals and we lived up to our responsibiltiies by paying the tickets. But the court dismissed what was deemed unfair. This situation is still going on because Chrysler lied about the date the car was taken and because they moved the car from the impound lot BEFORE they claimed they did. I have documentation to prove this. The plate should never have been knocked off from the piece of plastic they glued on when we got the car. For 18 months nothing happened. Read carefully, please. and unless you know a lawyer who doesn't care about justice but only about money, please let me know. I don't want "damages" although i could probably get them. I want our lease history cleared, our insurance reinstated and a new lease.

I was in touch with the courts and they were aware of this situation. Tickets were paid immediately or dismissed. Nothing to do with the price of eggs. Our car was impounded because we were trying to get the vehicle to the dealership with no plates as a result of CF and the dealership ignoring our pleas for the documents to get the new plates. The DMV had no choice but to NOT provide us with plates. I can't thank the good samaritan enough for the trouble they caused by returning the plate that they found. Next time mind your own business. Our registration expired because the plate was turned in. When we went to get new plates, we had to unscrew the back plate also and bring it in. We did NOT expect this trouble. We both had clean driving records, no outstanding tickets, no DWI's, no DUI's, NOTHING. Our payments were made promptly every month for as long as we have owned vehicles. We got wrong advice from the beginning. There are other circumstances here that do not make us criminalas. The courts saw we weren't criminals and we lived up to our responsibiltiies by paying the tickets. But the court dismissed what was deemed unfair. This situation is still going on because Chrysler lied about the date the car was taken and because they moved the car from the impound lot BEFORE they claimed they did. I have documentation to prove this. The plate should never have been knocked off from the piece of plastic they glued on when we got the car. For 18 months nothing happened. Read carefully, please. and unless you know a lawyer who doesn't care about justice but only about money, please let me know. I don't want "damages" although i could probably get them. I want our lease history cleared, our insurance reinstated and a new lease.

The car was impounded because we were forced to leave the DMV with NO PLATES while trying to get the vehicle to the dealership where we were going to leave it until the documents came. Tickets were paid almost immediately, a total of about 5, 2 were paid and the rest dismissed. I was in close contact with the courts and the traffic/parking division. The judges/court staff were very aware of this situation. You are jumping to conclusions because you do not know all the facts here. I was not pulled over until nearly 5 months later - 5 months after the pllate went missing. I tried to report it as an accident but Allstate said it wasn't, without even looking at the car. No one cared or wanted to be bothrered with this, do you understand? It didn't concern them so they didn't want to be bothered. I didn't drive much and I just wasn't pulled over. That is a fact. This case is in the attorney general's office for the 2nd time due to new information that has been found out, like when the vehicle was sold and when it was removed from the impound lot. There is documentation to show their is lying or serious mistakes but it was on their part. I can prove they lied but all I can find is a lawyer who wants nearly $2,000 to start investigation and/or legal action against the company. I am not looking for "damages" I want my lease rights back and our lease history cleared so we can move on and get a new lease. Our insurance is screwed also, with rates nearly triple now because of the cancellation which automatically happened. I'd like to thank the "good samaritan" who found the plate and returned it to the DMV. Next time, mind your own business. Because you turned in the plate, our registration was cancelled and we lost the car in a series of events that you played a big part in. I hate all of you, you ruined our lives. Now i can't get to the specialist in another county for special tests to monitor a pre cancerous condition. Also getting to the doctors is $40 round trip every single time.

I read your report and have a few questions that I think need addressing. You stated that the plate went missing, and you were unsure if in NYS you needed to have it. This is understandable, but in NYS, if your front plate is missing, your vehicle isn't impounded. I know this from first hand experience. I lost a front plate, and was issued a missing plate ticket. So my first question is: What date was the plate lost on?. Second question: How many tickets did you receive for the missing plate? Or what was the interval between the first missing plate ticket and the impounding? If your vehicle was impounded it was due to unpaid ticket(s). NYS won't take any action against you for usually 60-90 days. In your report you did state that you paid all tickets associated with this mess. So I think you've glossed over the real reason why the vehicle was impounded. In the future pay your tickets timely.

I worked for a dealership for over 11 years and believe me it is the owners responsibility for their own plates regardless of their AGE or HEALTH. By the way if you knew it was illegal to drive the car without the front plate why did you drive it to the DMV anyway? Knowing if you were stopped it would be a ticket or impounded? And you said ".....I would be arrested or brought to the nearest hospital forcibly." Was that a mental hospital? The cop must have thought you were nuts too. And Chrysler Financial does not repo if the payments are current, your story just doesnt add up.

And we start with Patrick, lame comment #1. My mother was driving the car. She is 87 years old and has owned and operated more vehicles than you ever will. It was 7 am when she was driving the car to the service dept. Are you even up that early? It was very windy. The wind blew an object into the front of the car and the plate was knocked off and ultimately found by a stranger who returned it to the dMV. Got your notebook out, Inspector Patrick Columbo? I have a picture of a Chrysler PT Cruiser and the statement from their plate dept that the car in question is supposed to come with two holes so that the plate can be securely screwed in. This is a defect. The PT Cruiser has been recalled every year since 2001 for something or other. Patrick if you have nothing constructive to contribute, go find a comic book to entertain yourself with.

It's not a defect if what you said actually happened-"garbage can lid hitting the front of car". A defect is something the manufacturer did wrong. Sounds more like a loose nut to me-the one 'Behind the wheel'.

I was told that the 2006 PT Cruiser has a facility on the front of the car where the license plate can be screwed in. Therefore, the vehicle we were leased had a defect. We never would have known if not for the plate being hit. We need a lawyer, a real one.

After a lengthy conversation with two gentleman, first from the Plate Cancellation Dept. and then from an unknown dept (would not identify himself) I was told that if they were any wrongdoing, they would have to provide me with a new vehicle. He said that this is all legal stuff that lawyers should be discussing. The attorney general's office did nothing the first time. This time they are saying "we'll wait to see what chrysler has to say". Meantime we have no car. There was wrongdoing. They sold the car before they were supposed to. I have proof. There is also stolen property, the EZ Pass sticker, that had $30 in toll/bridge money in it. It was never returned to me. I cannot afford legal help and when they tell me legal aid, they don't know what they are taking about. Legal aid deals with evictions and people getting arrested as well as marital problems and orders of protection. I need legal help. Is there anyone out there? Is there a lawyer who I could pay out each month? I have a case, a good one. Please don't let them get away with this.

If businesses that deal with autos in a certain state do not know the laws themselves, they should not be giving out wrong information. However, this complaint is not about that. It's about being able to obtain plates and screw them on securely. There is a picture that was sent on this model car, a 2006 Chrysler PT Cruiser. The car we had did not have the normal screwing facility to put the plate on, or nothing would have been able to knock it off. This was an act of God. It was a very strong wind that suddenly blew a heavy garbage can from out of nowhere and the plate was found by someone and turned in to the DMV without our knowledge. The only thing we got was a letter from the "comptroller" with a refund. Nothing else. Some people are oblivious to the fact that law abiding citizens, with long clean driving records and good payment records, who know most of the laws, who have never dealt with these kind of issues, would know anything about them. Therefore, they ask questions from people who should know. There are many other issues in life, and as I mentioned, there has been a lot of illness and we use the car to get to doctors and occasionally other reasons. And when someone is a patron of a dealership for over 30 years, they deserve some kind of consideration, and advising about the piece missing when you're in the service dept - that a license plate needs this addition so that it can be screwed on - well they had an obligation to do so. I personally think the vehicle was defective and had to have that extra piece put on to hold the plate, whereas the factory was making the vehicle with the feature on the front of the car itself, whereas it would not have been knocked off at all. The service dept saw HALF of their "attached device" missing. Inexcusable.

Regarding "knowing about a license plate law". The dealership didn't know and they sell cars. Allstate didn't know and they sell auto insurance. I knew I had to get the license plate put on. But you don't get it. HOW to get it back was the problem. We needed to get the front fixed. We needed the documents. And we needed the plates. We couldn't get any of these. Knowing the law is irrelevent in this case. We couldnt' do what had to be done. I had the car for 5 months before I went to DMV. I was never pulled over. I hardly did any driving. No one said anything. Besides I was ill. Ill means you can't take care of things. If you're healthy you don't understand how a sick person feels who has no one to help them and who has to rely on people in the auto business to get information. We had every right to be told the right procedure. And besides the plate should never have been knocked off. For a dealership service dept to have ignored this, especially when the car probably was defective (I am going to post a picture of this model car) then it is their responsibility.

it's up to the vehicle owner and license holder to know the motor vehicle laws in whatever state you are in. I know I can not go into NY with a radar detector. I now know that I can not make a turn on red in the city after I recieved a ticket for doing it. My vehicle financers fault? Nope-mine. The dealership/shop is under absolutely no obligation to question what you do with your car unless it involves a warranty repair. If you needed another set of plates, since you admittedly lost one when "a strong wind blew an object into the front of the car, dismantling the license plate." I would think that a valid registration should have been sufficient.