- Report: #750128
Complaint Review: Chrysler Dodge - Auburn Hills Michigan
Reported By:
bailey -
Blountsville, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Chrysler Dodge
Auburn Hills, 48312-8007 Michigan, United States of America
Phone:
1-800-423-6343
Web:
www.dodge.com
Categories:
Business Rating:
(0)
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Chrysler Dodge They Lie, Dodge lemon made Auburn Hills, Michigan
I purchased a new Dodge 3500 in 2005. I experienced various forms of mechanical difficulties with this truck all the time I was in possession of it. I repeatedly took the truck to various Chrysler dealers to have it repaired, documenting each visit. There were so many difficulties with this truck I eventually took it to Chrysler's headquarters in Auburn Hills, Michigan. This office ignored my attempts to get these problems resolved until the Detroit Free Press and the Detroit news ran a story about my predicament with Chrysler.
After the articles ran Chrysler offered to purchase my truck from me. When I agreed they backed out of their offer. This continued to happen for at least three more times. When the last offer was made they picked up my truck and told me a new truck would be available to me the following Monday. When I went to pick up the new truck I was told that Chrysler had not provided the control numbers to Chrysler Impartial Services or Chrysler Financial which caused me to lose my truck and my livelihood.
After the articles ran Chrysler offered to purchase my truck from me. When I agreed they backed out of their offer. This continued to happen for at least three more times. When the last offer was made they picked up my truck and told me a new truck would be available to me the following Monday. When I went to pick up the new truck I was told that Chrysler had not provided the control numbers to Chrysler Impartial Services or Chrysler Financial which caused me to lose my truck and my livelihood.
3 Updates & Rebuttals
bailey
Blountsville,Alabama,
United States of America
Just responding
#2Author of original report
Fri, July 08, 2011
First I have a lawyer now . second the paper got a bigger story. I still have all the phone # for the Chrysler rep's and a bunch of other stuff on them . Like most big companies the 3 D's deny, delay and defend . Being honest this is not easy .
Robert
Irvine,California,
U.S.A.
Just curious
#3Consumer Comment
Thu, July 07, 2011
Having your story printed in the paper worked out well for you. After all until that point they basically ignored you, but once it was in the paper they made you an offer to take back the truck.
So when they backed out of the deal how come you didn't go back to the paper to have them "follow-up"?
Ken
Greeley,Colorado,
USA
Chrysler STOLE your truck??
#4Consumer Suggestion
Thu, July 07, 2011
Looks like it's about time to go back to the Detroit Free Press and a lawyer.
You did have your payments up to date, right?
