Over the last two months I have been fighting with Chrysler Finance in order to get my refund due issued in a form of a payment. Over the last two months they have claimed that the check was in the mail, asked that I contact Citi Bank and JP Morgan Chase Bank so that I can deal with my refund on my (WTF).
They are defrauding the customers and holding money that is not theres by coming up with excuses (process changes) preventing them from refund money due.
I will NEVER deal with them again. Surprised a class action suit has not been filed regarding their behavior !!! FRAUD