- Report: #1434086
Complaint Review: checkfreescore.com - Frederick Maryland
Reported By:
jaime -
pineville, Louisiana, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
checkfreescore.com
5100 Buckeystown Pike, Suite 250 Frederick, 21704 Maryland, United States
Web:
checkfreescore.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
checkfreescore.com would not cancel my membership and continued to bill my monthly and when i continue to call they tell me there is no record of me ever calling in; even after they sent me an email and then proceeded to tell me they have no record of sending me an email either. Frederick Maryland
I have called these people on multiple occasions asking for a refund because I have cancelled this several times and they tell me they cannot issue a refund before my cancellation date. I have cancelled this crap on more than one occasion, but they tell me that there is no record of me ever calling into their customer service, so I let them know that I have also received emails from them. While on the phone with customer service, I was letting her know that I was looking for the email, and she hung up on me. Approximately 10 minutes later, I received another email from the company stating that my account/membership had been cancelled. But, I have been charged 39.90 every month for a solid year, and they REFUSE to refund my money; even after I have repeatedly called to cancel and them reassuring me it was taken care of. I am not happy at all.
