- Report: #1123350
Complaint Review: Cheaptickets.com - Select State/Province
-
Author Not Confirmed
Why?
Cheaptickets.com
Select State/Province, USA
Web:
Cheaptickets.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cheaptickets.com Orbitz Worst customer service, avoid at all cost Chicago Gautamala
Booked airfare from detroit to cancun. The website froze. We called the company and the customer support person booked the trip from their end. We did not review the travel until a few days before travel. We realized the agent had reversed the arrival and departure cities on both legs of the trip. The tickets were worthless. The customer support in denial of their error, demandind i pay for new tickets plus fees. God help anyone who uses the ripp off , incompetant service. Never in my years of travel have i ever experienced such crap. Further, the liars service is located in gautamala. So, spanish is there native language. U will be wiating for hours for their uselss service , only to be more frustrated by these people. The word must get out to stop using their web sites, orbitz and cheaptickets.com. Will will lose, guarenteed.
1 Updates & Rebuttals
Custrelsgal
Chicago,Illinois,
Orbitz
#2UPDATE Employee
Tue, February 25, 2014
Hi,
My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at [email protected] and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Sarah
Orbitz Customer Relations
Chicago, IL
