Complaint Review: cheapspecialfares.com - Iselin New Jersey

Series of fraudulent activities, dentify theft and credit card fraud from your agency cheapspecialairfares.com. WhatsApp business account

On Oct 26th 2018,Your business partner ( [email protected]) responded to my online inquiry on www.Sulekha.com for a RT travel from Boston to Hyd for my family consisting 4 adult passengers with a quote on Qatar Airways and with the exact dates we are looking for giving this ASTA membership .

Amitava Basu

President

Airfares Arena

Direct Ph./What's App No.: (914) 226-4921

ASTA Premium Member

Our ASTA Membership No.900262010

After some correspondence, he assigned us to your business on Oct29th 2018. And his number was deactivated later.

After verifying our itineraries, we confirmed to go ahead for purchasing.

On Oct 30th 2018, we are asked to provide our credit card authorization. We initially provided our Amex card info and we were told that Your business doesn't accept Amex and we will not be charged on our card. (email confirmation available).

-Then, we are asked to provide an alternate card and we provided our Visa card authorization information.

You asked for full bank statements copy, copy of electric bill ,way too much personal information. We provided as much needed for you and as much little we can to save our privacy. (emails available)

-We were told that there seems to be a problem with our credit card processing as full pdf back statement is not provided and we should rush to a nearest western union to do a wire transfer to get etickets.

- We refused that we won't wire transfer until the etickets are issued.

- Three etickets on names (Ramadevi Baxxxx RFOKOJ, Srxxx Bapatla UN37HF, Srixxx Bapatla UNU20R ) are issued for travel starting on Dec 7th and returning on Dec 31st and for My daughter Gaxxx S NNJMPE starting on Dec 14th .

-Trusting the deal, we did wire transfer from our Bank of America --WesternUnion) to this account on Nov 5th 2018 for $3002.99 for three of us and then on Nov 8th for $989.99 for my daughter's travel for this account given below

Name on Account : Supriya Mahajan

A/c No. 235401******

IFSC Code : ICIC000****

Address : 11 Barakhamba Road, Cannaught Place, New Delhi 110001

-Paypal/ZOom Fraud:On Oct 30th 2018, We were notified by Paypal that there was an account created on my husband Sriman Bapatla's name. Zoom also notified there is a new account opened again on Sriman's name . (we have all the documentation)

-Amex Fraud: Amex showed these fraudelent charges on our card on Nov 15th for amount $3,884.55 USD on Qatar airways.com , Nov 12th to book again another ticket to some other passenger whose last name is Patel for $1936.85, Nov 17th for a hotel reservation Agoda Hotel reservations, London GB for $1,127.26. . (Documentation will be provided)

- Bank Of America Fraud: BOA reversed about $4,000 fraudulent charges on our Visa card .(documentation will be provided).

- Qatar Fraud: Per Qatar, the email used to book our tickets is [email protected] ,a new email account created on our name without our knowledge. On Nov 20th, we noticed that My daughter Gappp S Bapatla ticket got cancelled and per Qatar, the bank of the credit card holder cancelled the transaction . We are issued a new ticket on Nov 23th with a new PNR P43GDW. Per Qatar, the card used is Discover card under my daughter's name. (and she doesn't have discover CARD). As of Nov 25th, Qatar send an email for verification .

-The rest three eTickets used three different cards. And two on Sriman's name non existing Master card and Visa card. And the third on an American passenger name's credit card. Per Qatar, the credit cards used to purchase the tickets need to be verified (US issued verification) along with a screenshot of payment to Qatar to have us boarded.

-On Nov 30th we went to Boston Logan Intl Airport to confirm our tickets and found that all our tickets were canceled.

-On 12/1 - He is still available on WhatsApp chat, not lifting the phone. promised us to reissue the tickets in 24 hrs. He is stopped responding to our messages. 

Police complaint:

Franklin Police Department

911 Panther Way

Franklin, MA 02038

508 528 1212

Incident Report

Incident Information

Day of Date Time

Week

Incident Number: 2018000033785

Dispatch Incident Number: 2018000033786

Notified Bank of America, American Express, Qatar Airways, Federal trade commission, Western Union, Xoom, Paypal. 

We are not the only victims, at least 3 or 4 other victims. We have all the documentation and other victims e-mail addresses and names.