Valerie
West Monroe,#2UPDATE EX-employee responds
Thu, May 03, 2007
I am a former employee of Chase Manhattan Mortgage Corporation in Monroe, LA. I was a Teamleader in the records department there (File Intake II). My job was to supervise the processing of mortgage documents and ensuring that they were placed in the proper file. Chase is notorious for losing documents. There were something like 2 million mortgage files in the location in which I worked (Kansas Lane) at the time. When you said. "On three different occasions and in written correspondence from Chase I was told I would be sent a copy of the information supplied to the recorder's office in Alexandria, VA within 30 to 60 business days of paying off the loan." I thought I would comment. As I recall, Chase is smacked with a hefty fee whenever another mortgage corporation, bank, etc. requests documents that cannot be produced in a timely fashion. But if a customer requests a document that can't be produced? Chase couldn't care less. At the time I worked at Chase, there was a backlog of close to 70,000 documents that had not been placed in mortgage files. I requested that two of my employees (they're called "interfilers") be fired while I was a Teamleader there. They had gotten tired and bored with working, threw their load of documents in the trash can, claimed that they had filed them, and left for the day. Your document is probably sitting on a shelf somewhere, collecting dust. Please accept my sympathies; Chase screwed me over as well. I would never recommend them to anyone, not even my worst enemy.
Cyrus
Northridge,#3Consumer Comment
Sun, March 28, 2004
Dear Consumers: And the beat goes on as the big Corporations wantonly use abusive, deceptive, abusive, and unlawful business practices to profit off the backs of naive consumers. I listed several recommendations on appropriate authorities with whom you can file your grievances against the Chase Manhattan Mortgage Corporation, a subsidiary of Chase Manhattan Bank, USA, N.A. Research the complaints listed on this site for the listing on where to file your complaints. You can search "google" to get names and addresses. Contact information: RE: Chase Manhattan Mortgage Corporation Epicenter Credit Consultants C/O David Cyrus Koupai P.O. Box 7153 Northridge, CA 91326 Good luck in promoting your cause and the cause of consumers all across the great U.S.A. Sincerely,