- Report: #448819
Complaint Review: Chase Credit Card - Wilmington Delaware
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Chase Credit Card
www.chase.com Wilmington, 19850 Delaware, U.S.A.
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Chase Credit Card $220 Penalty for missed payment on $650 debt Wilmington Delaware
I asked Chase if I could settle with them and pay my outstanding balance after they hit me with a $220 penalty when I missed a payment and was then two days late on a subsequent payment--this after having paid my monthly bills on time for more than a year. (I owed only $650 before the penalty.) They refused. The reason I missed a payment was because I had switched to paperless billing, hoping to save some trees and a stamp. Chase was collecting for Circuit City. The paper bills always said Circuit City on the outside. The online Chase bill made no mention of Circuit City in the subject line; I simply thought the bill was for my wife's Washington Mutual card which became Chase a couple of months ago after Chase took over that bank. The Chase representative spoke like a robot about the bank not having made any mistake. (I wonder, has Chase taken any bailout money?) The bank clearly engages in deceptive practices and is unreasonable to charge me a penalty of about 30% interest. Also, they cancelled the Circuit City promotion.
Ronnie
Los Angeles, California
U.S.A.
Ronnie
Los Angeles, California
U.S.A.
2 Updates & Rebuttals
Cory
San Antonio,Texas,
U.S.A.
Just Think
#2Consumer Comment
Tue, May 05, 2009
How many trees you can go out and plant for $220.
Ashley
Springfield,Missouri,
U.S.A.
How?
#3Consumer Suggestion
Tue, May 05, 2009
Were you ripped off? You were late on two payments. You said you switched to paperless bills and then didn't bother reading the email they sent you. I think the bank is okay to increase your rate when you are late twice in a row. Pay your bills on time and this wouldn't happen.
