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  • Report:  #1061269

Complaint Review: Chase Bank - Internet

Reported By:
Challeneger - Hutto, Texas,
Submitted:
Updated:

Chase Bank
Internet, USA
Web:
Http://www.chase.com
Categories:
Tell us has your experience with this business or person been good? What's this?

After my father died in late 2008 I became executor of his estate. There was a Chase Bank credit card held by the estate with a balance of $2,500. One month into managing the estate I was contacted by a Chase Credit Card account manager who wanted to make me a special offer.

This was when the economy was just beginning to fail. Credit card companies were taking big hits and they were just beginning to take drastic measures. This account rep told me that he wanted to make me a "special offer".  He said they would write off some of the card debt if we would pay the balance in full. I offered 50% and they jumped at it. The deal was done and everyone was happy.

Now, in 2013, I discover that the Chase Account Rep posted a memo to our public credit file that I personally had defrauded Chase and as a result they had to write off $2,500 that was owed them. That is a lie. I was acting as the executor of the estate and accepting an offer that Chase made, not an offer that I sought out.

That is the only negative in a credit history that spans 35 years. We will be closing our Chase accounts and going to Wells Fargo. 

Beware of Chase. They will lie and to you defraud you to get what they want. 

If I can find the name of that account rep I will post it here. He is probably the head of the division by now as he is cut throat and dishonest enough to make it to the top of Chase Bank Management.



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