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  • Report:  #778789

Complaint Review: CenturyLink - Omaha Nebraska

Reported By:
Ralphinphnx - Phoenix, Arizona, USA
Submitted:
Updated:

CenturyLink
POBox2678 Omaha, 68103 Nebraska, United States of America
Phone:
1-800-651-1729
Web:
Tell us has your experience with this business or person been good? What's this?
This is a combination of consumer fraud,coupled with direct violations of the Federal Do Not Call List by CenturyLink clearly selling my telephone number and e-mail address to an ever growing number of telemarketers and internet scam artists and fraudulent charging me for several services that I am not receiving including  an unlisted and unpublished telephone number and overcharging me for a broadband internet service speed I had with Qwest prior CenturyLink buying Qwest out and them
breaking my established wi-fi connection I already had with Qwest. A total failure to provide badly need start up and Centurylink own program discs,poor technical support that even including stopping my already paid for telephone and internet service when I complained and threats by two CenturyLink Employees. I am a disabled senior citizen with serious medical problems and so part of my telephone service is paid for by the TAP Program and need the available use of a land line in the event of a medical emergency. I had both telephone and internet service breakdowns directly linked to  improper of defective CenturyLink equipment as well. This various problems all started the very day that CenturyLink took over from Qwest Communications and CenturyLink refuses to fix them. So, I have also filed several on-going FCC and FTC Formal Complaints against CenturyLink as well.


13 Updates & Rebuttals

Ken

Greeley,
Colorado,
USA
Catherine, you sure mis-identified me and mine....

#2Consumer Comment

Tue, December 06, 2011

"The person rebutting the complaint is more then likely an employeee or married to an employee or soon to be an employee, he is definitely not a customer."

Nope, never worked for them, I'm retired and don't even plan to work for them.  None of my family works for them either. The accusation you made is common when an OP's argument is weak.

"Everyone needs to get off their butts and complain otherwise this company will continue to gough you and others like you senior citizens seems to be the target audience."

I AM a senior citizen, have 2 land lines and DSL service through them..no problems whatsoever.  Pricing as promised and good support.

Sorry you had problems.


Catherine

Emeryville,
California,
USA
Century Link brings new level of sleaze to Telecom

#3General Comment

Tue, December 06, 2011

I am a consumer with no affiliation with any of the parties involved with this complaint, having said that let me say that I have some experience with telecom about 30 years.  I have filed an FCC complaint against CenturyLink because of two violations, one was the blatant misrepresentation of pricing on their bundled services which included Direct TV ( see my complaint filed under Century Link duplicitous etc... filed yesterday. The other had to do with porting the number to comcast which Century Link denied 5 times B4 they finally relented and ported the number after I filed the FCC complaint. So anyone on here who wishes to defend this company have at it.  I can prove each and every violation which to me is tantamount to fraud perpetrated against mostly unsuspecting seniors .  Now who wants to debate this issue??  I am waiting .........


Catherine

Emeryville,
California,
USA
Century Links SUCK period

#4REBUTTAL Owner of company

Tue, December 06, 2011

 A large number of consumer cannot all be wrong about this company.  The FACT THAT THEY LIED IS DOCUMENTED BY ME.  I HAVE FILED AN FCC COMPLAINT. Everyone needs to get off their butts and complain otherwise this company will continue to gough you and others like you senior citizens seems to be the target audience.  Easy picking for unscrupulous operators like Century Link. The person rebutting the complaint is more then likely an employeee or married to an employee or soon to be an employee, he is definitely not a customer.  I too have filed a complaint with the FCC regarding the misrepresentation of bundled prices by this company.  They should be careful the Prez just might end up in a bunk beside Bernie Ebbers.


Ken

Greeley,
Colorado,
USA
Gee, Ralph, you are wrong on ALL your points

#5Consumer Comment

Fri, September 23, 2011

"This endless replies and personal attacks by a personal,alleged to be name Ken Greeley is starting to appearly very clearly that either he is an internet troll,or has ties to some telemarketer firm that uses the same dirty low life tactics as CentruyLink and/or works for some lawfirm employed by them. Thefore I strongly suggest anyone reading this Rip Off Report Complaint be aware of this fact and the shady sleazy way this Ken Greeley operates as it is a long time standin tactic used by internet crooks and cheap two bit ambulance chaser lawyers and internet trolls and psychos to try to deliberately destroy the reputation and character of someone and to discredit them by this kind of deliberate lowlife tactics this internet thug Ken Greeley is using here as well. And,shady shyster lawyers and their staffs also sometimes resort to this same endless badgering of witnesses or
parties to litigation too now then. So,it looks you have been outed and publically exposed for what you "Mr Ken Greeley" Loser and by the way my own attornies strongly suggest you immediately stop your harassment or face the legal consequences if it continues yourself. And so,do not say you were not warned "Mr Ken Greeley" you two bit internet thug here now then. As we will also be in touch with the Rip Off Report to report you and your unwarranted endless harassment and dirty lowlife tactics. Since creeps like you are beyond all words to describe how deplorable you are mister."

1.
Name really is as posted.
2. First time I've been called "sleazy", that would be true if I really were an "ambulance chasing lawyer, which I also am NOT.
3. NOT a "thug" either.
4. Not a loser either, I had a very successful corportate life before retiring.
5. Tell your "attorneys" that by posting your "Ripoff Report", you are open to rebuttals, that's the way the site is set up. 
6. Not known to be a "creep" either. (At least to MOST people)

While you're reporting me to your "attorneys", you could really hurt me and report me to Reader's Digest....I'd be drummed out of the book of the month club...ouch!

BTW, didn't your posting before this one say you weren't going to respond to any more rebuttals?
Guess you forgot.

Like I posted previously, I wish you no ill will, but that could change. :)


mr rik

miami,
Florida,
USA
I had Centurylink once

#6Consumer Comment

Thu, September 22, 2011

service really sucked.


Flynrider

Phoenix,
Arizona,
USA
Hmmm...

#7Consumer Comment

Thu, September 22, 2011

FTC and FCC have accepted my complaints and are actively investigating the matter right now. "

They're actively investigating it, are they?   Right now??   Very impressive!   Yep, I'll have to give a +1 to "delusional".


Ralphinphnx

Phoenix,
Arizona,
USA
RE: Be Ware Of New Harassment!

#8Author of original report

Wed, September 21, 2011

This endless replies and personal attacks by a personal,alleged to be name Ken Greeley is starting to appearly very clearly that either he is an internet troll,or has ties to some telemarketer firm that uses the same dirty low life tactics as CentruyLink and/or works for some lawfirm employed by them. Thefore I strongly suggest anyone reading this Rip Off Report Complaint be aware of this fact and the shady sleazy way this Ken Greeley operates as it is a long time standin tactic used by internet crooks and cheap two bit ambulance chaser lawyers and internet trolls and psychos to try to deliberately destroy the reputation and character of someone and to discredit them by this kind of deliberate lowlife tactics this internet thug Ken Greeley is using here as well.  And,shady shyster lawyers and their staffs also sometimes resort to this same endless badgering of witnesses or
parties to litigation too now then. So,it looks you have been outed and publically exposed for what you "Mr Ken Greeley" Loser and by the way my own attornies strongly suggest you immediately stop your harassment or face the legal consequences if it continues yourself. And so,do not say you were not warned "Mr Ken Greeley" you two bit internet thug here now then. As we will also be in touch with the Rip Off Report to report you and your unwarranted endless harassment and dirty lowlife tactics. Since creeps like you are beyond all words to describe how deplorable you are mister.


Ken

Greeley,
Colorado,
USA
Ralph, I'm more than convinced that you are paranoid and delusional.

#9Consumer Comment

Wed, September 21, 2011

"So, how could a customer or myself be responsible for the poor service and incompetence out of Rip Off Artists Century Link when we did not ask or tell this two bit fly by night incompetent oufit to buy Qwest out and /or tell Qwest to sell their company to this phony baloney two bit sad sack excuse for a telephone and internet company rip offs Century Link? I am under no legal obligation to answer any of your stupid questions and for that matter you lack any legal status or legal authority to even ask them. So it clearly looks like somebody troll and that note that ends my last and final reply and rebuttal to your insults and questions,other then to say you must have a very miserable life in retirement if all you can find to do is troll the consumer websites. The FCC & FTC accepted my complaints against CenturyLink and that is all you need to know or entitled to know."

You're right, you're under no "legal obligation" to answer anybody's questions on this site, but you DID publish here and others, like it or not, are free to respond.   My "legal authority" to ask questions is granted by said posting by YOU. 

Actually, the rebuttals here are sponsored by Century Link, who advised us they had a vendetta against retired, handicapped people...glad to help their cause.

When, again, was the date Century Link took over and started your harrassment?   I know you're not "legally obligated" to answer, but I DO have the "legal authority" to ask it.

Ralph, actually, I really do enjoy my retirement, but I'm not worried that everyone's out to "get me."

You should lighten up and enjoy life.  I wish you no Ill well.


Robert

Irvine,
California,
U.S.A.
We get it

#10Consumer Comment

Wed, September 21, 2011

Yes according to you this company is so horrible that on the exact day they took over they had nothing better to do than to single you out because you are a Senior Citizen with severe medical issues.

I'm curious, how exactly did the two employees threaten you and how did that come about?

The FCC & FTC accepted my complaints against CenturyLink and that is all you need to know or entitled to know.
- Wow you sure told us.  I guess the fact that they would have "accepted" any report doesn't really mean anything to you.  The fact is you haven't triggered some massive investigation by your single report.  Now, if there are more reports similar to yours they MAY investigate it.  For now the most you could probably expect is for them to forward your complaint to CentryLink.


Ralphinphnx

Phoenix,
Arizona,
USA
RE: New Rebuttal

#11Author of original report

Wed, September 21, 2011

So, how could a customer or myself be responsible for the poor service and incompetence out of Rip Off Artists Century Link when we did not ask or tell this two bit fly by night incompetent oufit to buy Qwest out and /or tell Qwest to sell their company to this phony baloney two bit sad sack excuse for  a telephone and internet company rip offs Century Link? I am under no legal obligation to answer any of your stupid questions and for that matter you lack any legal status or legal authority to even ask them. So it clearly looks like somebody troll and that note that ends my last and final reply and rebuttal to your insults and questions,other then to say you must have a very miserable life in retirement if all you can find to do is troll the consumer websites. The FCC & FTC accepted my complaints against CenturyLink and that is all you need to know or entitled to know.


Ken

Greeley,
Colorado,
USA
Well, Ralph, I'm not a Century Link employee, I'm happily retired.

#12Consumer Comment

Tue, September 20, 2011

Your accusation is a common ploy when posters don't agree with rebuttals.

What day did Century Link officially take over from Qwest and your calls started?

How were you threatened by the employees?

You also said they stopped your paid for telephone and internet service for complaining.

I DO have Century Link (formerly Qwest) phone and DSL service.  I have had almost no troubles and I haven't received a flurry of "do not call" types of calls since Century Link took over....I think they singled you out, knowing you are a disabled senior citizen, it's a conspiracy, Ralph.

I'm a retired senior too, but I guess they missed that and left me alone, or maybe it's because I'm NOT paranoid (yet).

BTW, the FCC and FTC almost NEVER investigate individual complaints, they wait for numerous complaints and look for a pattern...bad news, eh?

Sorry for your trouble, but my guess is, you're at least partially responsible for your trouble.

Good luck resolving your problems.  I gotta sign off now and see if my check from Century Link for posting this is in the mail.


Ralphinphnx

Phoenix,
Arizona,
USA
RE: Rebuttal Reply to comment about CenturyLink

#13Author of original report

Tue, September 20, 2011

So, frankly it looks like the person that made the rather nasty comment about my complaints against CenturyLink is either an Employee of CenturyLink or is the one with the serious mental issues. If they had read my complaint they would have seen that the Violations of the Federal Do Not Call Registery started the very same day that CenturyLink took over from Qwest Communications and that Qwest honored the Do Not Call List but clearly CenturyLink doesnot as I never had these kinds of endless telemarketer  and scam artist calls when Qwest was my telephone and internet provider and they would have seen the FTC and FCC have accepted my complaints and are actively investigating the matter right now. Sorry you blew it.


Ken

Greeley,
Colorado,
USA
What a conspiracy against you by Century Link

#14Consumer Comment

Tue, September 20, 2011

This all started "the VERY DAY Century Link took over". How is it that Century Link is violating the Do Not Call List and selling your information? You know this how?  Anyone on the internet has this happen to them all the time by entering personal information.

"... stopping my already paid for telephone and internet service when I complained and threats by two CenturyLink Employees."

I think part of your serious medical problems stem from being off your meds and ranting like this.

Let me just say this.....UNbelievable !!

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