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  • Report:  #1447504

Complaint Review: Century Link Las Vegas - Las Vegas NV

Reported By:
Jason G. - Las Vegas, United States
Submitted:
Updated:

Century Link Las Vegas
79 E Ogden Ave Las Vegas, 89101 NV, United States
Phone:
(702) 984-3591
Web:
https://www.centurylink.com/
Tell us has your experience with this business or person been good? What's this?

CenturyLink = INEPT. Called and scheduled internet repair, was given a time range of 1-5pm, so i took half a day off work. Moron tech shows before the appointment time, and cancels my ticket for lack of access to house. THEN, after fighting tooth and nail on the phone, I'm PROMISED tech will come later that same day, that I wasted my time off. No tech ever came.

Their dispatch team is absolutely useless, as is the tech who can't figure out to come during the time of the appointment. No calls, no texts, no emails from your people. Now I'm sitting on hold with another useless team member who promise me an appointment for 9 days from now that they can't be counted on for.

After a total of 3 hours on phone over the last 2 days, I'm promised ANOTHER appointment with tech Friday afternoon.  AS IF That will happen.  People should know about these business practices.  I'm charged the full rate for internet they cannot provide, and time off is stolen from me because Dispatch and Tech tem cannot do their jobs or keep their promises.

--Jason G.

Timely Paying Customer for years, being screwed over and over again.



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