- Report: #124257
Complaint Review: Cellular One - Frederick Maryland
-
Author Not Confirmed
Why?
Cellular One
5235 Westview Drive, 1st Floor Frederick, 21703 Maryland, U.S.A.
Phone:
800-610-8188
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cellular One rebate ripoff didn't pay rebates Frederick Maryland
After not being told that there was a 30 day limit on claiming a rebate on a new phone (Moto V400), I luckily sent the forms in between 2-3 weeks after I got the phones.
Cellular One conveniently received the forms a few days after the deadline.
$50 rebate x 3 phones = $150 gonzo.
So far customer service is absolutely no help.
How are you supposed to have proof of when you mailed something.
I signed a 2 yr contract, and now they dont even want to talk to me.
BTW, their service here sucks too. Approx 50% of my calls are dropped, and I'm in a supposed very strongly covered area.
Ron
Morgantown, West Virginia
U.S.A.
Cellular One conveniently received the forms a few days after the deadline.
$50 rebate x 3 phones = $150 gonzo.
So far customer service is absolutely no help.
How are you supposed to have proof of when you mailed something.
I signed a 2 yr contract, and now they dont even want to talk to me.
BTW, their service here sucks too. Approx 50% of my calls are dropped, and I'm in a supposed very strongly covered area.
Ron
Morgantown, West Virginia
U.S.A.
