Ron
Boston,#2Consumer Comment
Mon, February 17, 2003
I am an automotive service manager that deals with CARS all the time and I can tell you they dont pay for anything. Before you buy that extended warranty I recommend you talk to the service manager of the dealer selling you the extended warranty, hell probably tell you they suck! In the last 5 years I have called CARS claim department hundreds of times and they have never paid for anything, not even covered repairs. For example; If your contract says front wheel drive axles are covered they wont pay for the repair if the axle is making noise, has a damaged boot or physical damage. Please tell me when will they pay for an axle, NEVER THATS WHEN! If your contract says it covers brake calipers they wont pay for caliper replacement if the caliper is leaking, sticking, worn out, corroded or has physical damage. Do you see the pattern, there is always a reason not to pay and if its not in the contract the adjusted just makes it up.