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  • Report:  #2447

Complaint Review: CARLOS ALQUIZAR ALQUZAR AUTO REPAIR - NORFOLK Virginia

Reported By:
- bonita, ca,
Submitted:
Tue, June 13, 2000
Updated:
Sat, September 03, 2011

CARLOS ALQUIZAR ALQUZAR AUTO REPAIR
5884-K POPLAR HALL DR NORFOLK, 23502 Virginia, U.S.A.
Phone:
(757) 466-1056
Web:
N/A
Categories:
Auto Repair Service

I OWN A USED 1991 TOYOTA MR2 AND I WAS STATIONED IN NORFOLK, VIRGINIA. WHILE I WAS THERE I HAD TWO INCIDENTS WHEN I WAS NOT SATISFIED WITH THE AUTOMOBILE REPAIR INDUSTRY IN VIRGINIA AS A WHOLE. I HAD SPENT THOUSANDS OF DOLLARS IN THE MAINTAINANCE OF MY CAR. I LET THIS GUY REPLACE MY ENGINE WITH A USED ENGINE AND I HAD PROBLEMS FROM THEN ON. HE PROMISED I WOULD HAVE MY CAR AS SOON AS 2 WEEKS. FOUR MONTHS LATER I RECEIVED A HALF-DONE CAR. I RETURNED WITH ANSWERS LIKE, "YOU NEED THIS PART, THEN THIS PART." SO I PURCHASED THEM AND STILL NO IMPROVEMENT ON THE SOLE TRANSPORTATION VEHICLE I OWN. SO I TOOK IT TO "TUNE UP PLUS" AND THEY SAID "I NEED THIS PART" AND AGAIN THE SAME THING HAPPENED. NO IMPROVEMENT, HE HAD TO REFER MY CAR TO ANOTHER MECHANIC AND THEN IT WAS FIXED.

NOW THAT I TRANSFERED DUTY STATIONS TO SAN DIEGO, CA. I BROKE DOWN ON THE SIDE OF THE ROAD. I AM VERY UPSET ON THE EXPENSES I AM NOW GOING TO LOOK AT NOW. PLEASE HELP ME GET JUSTICE! IN ADDITION TO MY STORY, I AM IN THE U.S. NAVY AND I REQUESTED HELP FROM THE NAVY AND MARINE CORP RELEIF FUND AND I COMPLETELY WASTED MONEY THAT SOMEONE ELSE IN THE NAVY OR MARINES COULD HAVE USED TO HELP HIS/HER FAMILY."PLEASE HELP ME GET MY REVENGE AND MY MONEY BACK!"



2 Updates & Rebuttals

alquizar auto repair

norfolk,
Virginia,
USA
Alquizar Auto Repair

#2REBUTTAL Owner of company

Sat, September 03, 2011

Wow,  I didn't know that my business Alquizar Auto Repair was in your ripoff report since year 2000, until today. I'm very proud to say that Alquizar Auto Repair has been in the business since 1995 and still going strong in serving the active and retired military, doctors, lawyers, local police officers and retired, and the Tidewater Area Community. We lasted all these years for just being honest and providing services the best we can to our customers.

The report is not correct/ accurate in many ways, like I don't remember that we did an Engine Replacement fo a 1991 Toyota MR2 dated back 6/13/2000. Our records don't even show that car or the transactions ever happened that period of time.

Doing engine job replacement new or used engine for Toyota MR2 or any car should not take 4 months to do in my shop or any other repair shops. How can anybody make a living that way ! Let's be realistic. Engine replacements is mostly in 2 to 3 weeks window.

The report is a hoax and I demand the author provide some proof of the transactions. Like a copy of the Repair Order. Ooouch ! It don't look good to have Alquizar Auto Repair in your Ripoff report/ correction , please.

I retired back 1991 as a Chief Petty Officer that served  22 years in the US Navy so I know my roots in these Military Community. My Customer Service knowledge and experience from the US Navy and 17 years in this Automotive Repair is what makes us stay longer in this business.


Autoprtwmn

Portsmouth,
Virginia,
U.S.A.
2 out of thousands of shops in Va?

#3Consumer Comment

Wed, March 19, 2008

I'm not an owner/manager/mechanic nor do I speak for anyone in particular. One thing I can tell you is that two shops do not speak for Virginia as a whole! What it's called is research and thats with just about any product/investment/service. Did you ask for the cheapest price? I've learned in this business that many consumers prefer to get the job done the cheapest way. And no offense but finding a MR2 motor even parts is no walk in the park. Used motors are never a guarantee...was a reman suggested? One thing is for sure cars are like patients. Only you can talk and listen to a patient...do you get a refund from the doc when you still have the same symptons? or do you pay another co-pay and possible more medications?

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