- Report: #1324405
Complaint Review: carhistory.us.org - Internet
-
Author Not Confirmed
Why?
carhistory.us.org
Internet, USA
Phone:
13023677159
Web:
carhistory.us.org
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
carhistory.us.org autohistorychecks.com, cardataonline.com Complete car history for $1 no data available on whois Internet
I found carhistory.us.org at the top of a search list for a history check on a vehicle by VIN number. It said free but you have to pay $1 to get the report. Not a problem. Problem is that they double charge you without a second verification method for $18. That charge goes to cardataonline.com. I called and they told me that it is stated in the process. If it is then I need 10000x magnification on my browser because I never saw it. They have promptly issued my refund but how many more will stumble across this sight. I thought I was making a single transaction when in fact 2 transactions took place without my knowledge. The report I recieved didn't even contain an odometer reading from when the vehicle was purchased and titled for the first time. This sight is a scam. They lead you to believe that the car is healthy as can be when in fact, I already know the vehicle had been wrecked previously and the engine has been rebuilt. It has had multiple owners and the report showed that it basically had never been purchased. For intents and purposes, this vehicle only existed as a VIN # in cyberspace when it's sitting in my driveway. I thought I could trust this sight to get a report to back up what I already know. I don't want to see anyone else fall for this. To top things off, I emailed them and told them the report was useless and contained no information including an odometer reading. I included the report # and reference #. This is the exact response I received :
"I am sorry you didn't receive the Vehicle History Report.
Please provide me the VIN # you were searching for. I will immediately locate the information for you.
Please feel free to contact me with any further inquiries or assistance needed.
Best Regards,
Andy.
Customer Service Representative
Why would I need to give them a VIN again when I gave them the report # and reference #?
Thank You,
David
2 Updates & Rebuttals
Karmen
Los Angeles,California,
United States
Contact Us For A Full Refund
#2UPDATE Employee
Wed, April 24, 2019
Hello,
Hello David,
We appreciate your feedback and apologize for the experience you had with our website and services.
Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred, or if there is further information that we may provide you with about your vehicle search.
Best Regards,
Karmen J.
Karmen
Los Angeles,California,
United States
A Refund Is Available For You
#3UPDATE Employee
Wed, April 24, 2019
Hello David,
I'm sorry you had a bad experience with our company and I would like to offer a full refund immediately. Please contact me via email at [email protected] or by phone at 1-855-482-6465 today for a full refund.
Thank you,
Karmen J.
1-855-482-6465
