- Report: #1491636
Complaint Review: CareCentrix - Atlanta Ga
Reported By:
Jerome -
Pembroke Pines, Florida , United States
Submitted:
Updated:
-
Author Confirmed
Why?
CareCentrix
PO box 277947 Atlanta, 30384-7947 Ga, United States
Phone:
8008081902
Web:
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CareCentrix Apria Healthcare llc Cigna CareCentrix Apria Healthcare LLC ripoff , Deceptive business billing practices Atlanta Ga
The doctor ordered the breathing treatments that required a nebulizer , we orded one on line; several days later a driver delivers on box with a nebulizer with a 9 page sales agreement with no prices, strange we thought but we have good insurance nobody said anything about how much or if there's a cost.
Several weeks later we had a $140 bill for a nebulizer we could buy for $30. We called CareCentrix they say they just collect the money for Apria Healthcare llc , we called Apria Llc, they do not take returns ! Who in their right mind would pay $140 for something you can buy for $30 . These companies are whom Cigna Insurances is using to supply its patiences.
There has to be something illegal about this! It's unethical and deceptive, since Google and I found several attorneys that I've been bringing class action lawsuits against both companies for these actions. With this be a warning to anyone do not except anything from either of these companies.
1 Updates & Rebuttals
Stacey
Texas,United States
Okay
#2Consumer Comment
Fri, February 14, 2020
If this is a commercial policy then yes you have to go through Cigna's site to get any DME equipment, home health etc etc. IF this is a Medicare Advantage plan you do NOT have to go through their site. They buy the DME and then up the prices to pay for their portion after the policy pays their portion.
This is typical with any commercial insurance. And yes they cannot take back the nebulizer once it has been opened. Best suggestion which is what I give any patient in my rehab is it is cheaper to buy anything on Amazon, Walmart and other online site vs going through insurance unless you have a Medicare policy with a supplemental policy.
Any commercial policy patient I have I always advise to check out online prices before ordering through any DME company.
