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  • Report:  #1106758

Complaint Review: CARE ONE CREDIT - Columbia Maryland

Reported By:
Sgt R - Summerville, Georgia,
Submitted:
Updated:

CARE ONE CREDIT
9755 Patuxent Woods Drive, Suite 100, Columbia, 21046 Maryland, USA
Phone:
1-800-CARE123 (800-227-31
Web:
www.careonecredit.com
Tell us has your experience with this business or person been good? What's this?

After being enrolled with CARE CREDIT for almost 3 years, I logged on to my account and it showed a ZERO balance and indicated "creditor paid in full", I was elated!!! But for verification reasons, I called CARE CREDIT to verify this information and was indeed told that there was a ZERO balance. I had not recieved a statement from CITI-FINANCIAL so I called them to make sure all this information was correct and I was told that they had stopped working with CARE ONE a few years ago and NO ARRANGEMENTS HAD EVER BEEN MADE...NO reduction in my interest rate, no payment arrangements NOTHING.  CitiFinancial had been accepting the payments from CARE ONE  and applying to the balance, however I still had a balance of over $2000 because they had continued to allocate late payments and interest rate to that balance.

NO EFFORT was made by CARE ONE to let me know that CitiFinancial was not working with them and instead indicated I had a paid off account.  Basically, YOU CAN DO THIS YOURSELF, do not waste your time or money in using CARE ONE when they do not actually HELP, they just take your money to pay what you can do yourself.

 



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