ANGIE
Snow Hill, N.C. 28580,#2REBUTTAL Individual responds
Wed, June 09, 2004
I had an account with newport news, and just one day out of the blue I went to charge something, and they told me I could no longer use my card, that the company, no longer exist.....i was never sent anything in writting,never informed of the closing.... and then the next thing I knew I was getting phone calls everyday from this company, Card Processing Center, harashing me about my bill, and I told them to explain to me what was going on........they procedded to be really nasty......so then I go to the bank to borrow money, and my personal banker tells me that their is something on my credit report that I need to take care of, and I said ...What is it, and he proceeds to tell me about this company reporting to the credit bureau......so I call and ask them what I need to do, they said pay the amount, so I did, and they would fax a copy to my banker stating that the account was currect, and after I sent it to the Better Business Bureau, they dropped all of those high crazy fees, and today, has been 2 days since the check clearned my bank, but there has been no fax to my banker, and when I called the card processing phone # listed, they would not give me another number to call, said it was only for making payment, that the Old Bethpage, NY offce has no phone there....can you believe that......no phone.....so they have lied to me, and there is no one for me to talk to about it, the first customer person hung up on me when I ask to speak to his boss, so I called back, and then they said that their boss couldn't do anything about it either. this company is a total rip-off, and they will pay. thank you,