- Report: #1471272
Complaint Review: Card Cash -
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Author Confirmed
Why?
Card Cash
United States
Web:
https://www.cardcash.com/sell-gift-cards/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Card Cash Offer Cash for Credit Cards and then reported my cards were "high risk" after I mailed them in. Took almost 3 weeks to get cards back.
I went online to Card Cash on December 24 to submit my gift cards for cash. I submitted 3 cards and accepted a bartered rate in place of full value. I received a confirmation email the same day and Card Cash informed me to mail in the cards and I would receive a direct deposit in 1-2 business days. I mailed them in on December 24, 2018.
I then received an email later in the evening of December 24, stating my cards were marked as high risk and would be returned. When I submitted a request to Card Cash on why they were marked as high risk, they could not provide a reason.
I then wrote back to Card Cash asking them to return my cards since they were already mailed. I had to inquire an additional time since all three cards were not returned even though they were all sent to Card Cash in one envelop. It took a total of 19 days to get all three cards returned - - only to see that Card Cash also added a barcode to each card that I had to use an epoxy remover on - - to get the adhesive off.
I do not believe this is a legitimate company by the numerous complaints filed against them on this site and others.
People beware of bad service and bad companies like Card Cash.
