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  • Report:  #208033

Complaint Review: Captain Randy Phipps - Phipps Fishing Charters - Rockport Texas

Reported By:
- Austin, Texas,
Submitted:
Updated:

Captain Randy Phipps - Phipps Fishing Charters
123 Belaire Drive Rockport, 78382 Texas, U.S.A.
Phone:
361-727-2046
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Randy Phipps did not notify us that his boat had broken down prior to a scheduled fishing excursion. We traveled to Rockport and was told of the unfortunate circumstance after our arrival.

We were not able to reschedule with him since we were already at the end of our vacation in Port Aransas.

He agreed to refund the money but never sent it. His response has been "the check is in the mail" for the last two months.

We are still waiting for a refund.

Fredrick

Austin, Texas
U.S.A.


1 Updates & Rebuttals

Cory

San Antonio,
Texas,
U.S.A.
Another Rip

#2Consumer Comment

Mon, August 28, 2006

Have been taking the grandkids down to Port A for the last 12 years. Take them on that sunset cruise, 7:30 to 9:00 pm. We get there at 6 pm and the guy says "he'll try and get us on" and there's a $5 fuel surcharge, making it $15, which I understand. 7:15 comes around and they give us our "safety lecture". Board at 7:25, all 30 of us. The boat probably holds 150 people at least. We sit around and wait until 7:45 when he finally fires it up and they begin to cast off. Right then a group of 9 folks walks up and wave cash at the capt. They tie up again, reattach the plank and let them on. Another $135, I can understand that too. Depart about 7:50-7:55. The real rip comes when he heads about a quarter of a mile outside the harbor and does donuts so we can "watch the dolphins". He then putts down one channel a mile or so comes, about and heads for the other channel. About 8:45 he enters into the harbor, putts around for 10 minutes and we tie up a 8:55. We got shafted for almost a half hour at least. I guess a sign of the times.

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