- Report: #1450945
Complaint Review: Cannabis Online Dispensary - Nationwide
Reported By:
Disappointed -
Austin, TX, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Cannabis Online Dispensary
Nationwide, United States
Phone:
1 (786) 408-5909
Web:
https://www.cannabisonlinedispensary.net/
Categories:
Business Rating:
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Cannabis Online Dispensary John Henry Porter Fraud!! Shipment of goods was promised after a western union money transfer
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SCAM!!!! I’m shocked and amazed at the lack of moral integrity of some people. I am all for dispensaries to help provide the medicinal benefits of cannabis to states that prohibit its use. Having access to this important medicine for some means a greater quality of life. I placed my order yesterday and received email confirmation that it would be shipped out the next day. This morning I received another email saying the shipment is on hold as an additional $289.99 is needed to be sent for "insuring the package” which would (apparently) be refunded upon delivery of the package. Well...not only is this "mandatory” and "refundable” insurance fee NOT listed on the website, but the transaction must be sent through western union or similar which requires a large fee per transaction and there is no guarantee that you will be getting the money back. On the website, the two shipping options are FedEx or UPS (either express or standard mail) - nether of which require a package to be insured before it can be sent. An item is NOT randomly placed on hold after the shipment has been sent!!! Insurance is ALWAYS optional and it is a process completed at the time of shipping, not afterward. They did not respond to my email, but when I called (they would not answer) John texted me back asking how he can help. They still refused to answer the phone and continued to respond by text only to say that the order cannot be refunded and is "on hold” until the insurance is paid for. When I asked if they could send it without being insured, John had difficulty in answering my question. I continued to ask for an explanation of why the package cannot be sent uninsured, yet again without acknowledgement of my question, John continued to say "It is not mandatory to insure it. We already have it registered and we really apologize for this is wish there was something else to do. Didn’t tell you this from the beginning cuz it’s been a while no insurance has been requested in orders. On today 4 orders have been on hold.” ..... this is unheard of when it comes to shipping packages through FedEx and UPS yet alone a very convoluted and fictional explanation of the situation. Stay well away from this company. I understand the risk is always involved when ordering online but there are some disgusting people out there who will take your money and these guys are some of them!!! I am quite upset as I allocate a certain amount monthly for my pain and sleep medicine and I am going to be without it now until my next paycheck next month. It’s dispicable there are people out there who would do this.
