Ronald
Glen Allen,#2Author of original report
Thu, June 05, 2008
This company was shut down, but re-opened under a new name, and went right on committing fraud. I know because they have harassed me endlessly with fake caller IDs to ask me to place another order from them under their new company name(s). AMEX nor the company ever returned the fraudulent charges, and AMEX proudly continued to allow them to be a merchant accepting their card for more fraud, until they day were shut down. Note: AMEX historically will not permanently refund stolen funds or illegal charges. Disputed charges are temporarily credited but unless the thieves willingly credit back charges of their own volition, the cardholder gets stuck with the loss. The company here that ripped me off is still in good standing with AMEX under their new name(s).
Tim
Phoenix,#3Consumer Suggestion
Wed, May 26, 2004
There's a great message on currently non-functional Buymeds.com site explaining why they're currently out of business... but at the "conclusion of this investigation will be completely vindicated of any perceived wrongdoing".
Tim
Phoenix,#4Consumer Suggestion
Wed, May 26, 2004
There's a great message on currently non-functional Buymeds.com site explaining why they're currently out of business... but at the "conclusion of this investigation will be completely vindicated of any perceived wrongdoing".
Tim
Phoenix,#5Consumer Suggestion
Wed, May 26, 2004
There's a great message on currently non-functional Buymeds.com site explaining why they're currently out of business... but at the "conclusion of this investigation will be completely vindicated of any perceived wrongdoing".
Tim
Phoenix,#6Consumer Suggestion
Wed, May 26, 2004
There's a great message on currently non-functional Buymeds.com site explaining why they're currently out of business... but at the "conclusion of this investigation will be completely vindicated of any perceived wrongdoing".
Ronald
Richmond,#7Author of original report
Wed, May 26, 2004
Thanks for the insight? What I did was illegal? Well I reported myself to federal and local authorities, after I followed the websites instructions exactly as was within my power, and found how the site made false guarantees, in that they would be conducting a legal transaction. Because of the websites misleading statements, and failure to comply with their own rules, yes they may have caused me to be in possession of illegal drugs for a very short while, after I realized they had not complied with the law in my case. The site was recently shut down due to a pending investigation. AMEX didn't shut them down, they kept right on allowing their merchant account services with no concerns if this U.S. company had violated any federal laws. I had no intention of purchasing illegal drugs. As I said, I went to a local doctor and got what I needed, which took a little less than a week, as I recall. I didn't verify his credentials, but if he falsely claimed to be a physician giving me consultation and a prescription, I may have been violating the law by believing he was what he represented himself to be. His prescriptions are mostly filled online at drugstore.com. They don't have to be refills. Very good company and legit. This other website scammed me with multiple false claims, but you can view it backwards if you need to for some reason. The website is currently shut down, I'm not. According to the federal rep I talked too, the site might have been operating in compliance with the law had they followed their own instructions at that time. The website company probably had little to do with the actual processing, they just front as an "affiliate" and assume their partners are not breaking any laws, or more likely play dumb and collect their money. AMEX did try twice to get the money back, and they credited back my account temporarily, but since the merchant flatly refused refund, AMEX rebilled my account. Right and wrong had nothing to do with AMEX's actions as a billing agent in this situation. It's not my first experience with AMEX not getting a refund when defrauded by a merchant they couldn't make pay. Most of the time they do exceptionally well at customer service, including resolving these rare disputes.
Tim
Phoenix,#8Consumer Suggestion
Tue, May 25, 2004
Unfortunately, American Express's policy (and many others, too) dictates that you must come into any particular transaction dispute request with we call "clean hands". This means that you will never receive a refund for a transaction which was against the law in the first place. In your case, what you did was entirely against the law. You are allowed to fill *existing* prescriptions over the internet, but you are not allowed to *obtain* a prescription over the internet. Places which offer you such? Guess what! Not doctors, and not real medicine (as you unfortunately discovered). You did not come into this transaction with the required "clean hands". Even if you thought you might have, they weren't clean -- and your credit card provider is under absolutely no obligation to assist you in the matter. Call them up and inform them that your drug dealer across the street took your money via your AMEX card, and the stuff just wasn't as good as the last time. You'll get the same response from them. The way for you to avoid this ripoff in the future is to not engage in this sort of illegal activity. Good Luck to you.