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  • Report:  #6313

Complaint Review: Broadway Photo - Brooklyn New York

Reported By:
- Palm Harbor, FL,
Submitted:
Updated:

Broadway Photo
2922 Avenue L Brooklyn, 11210 New York, U.S.A.
Phone:
1-800-611-2389
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After talking with customer service about the Sony DSC-S85 Digital Camera on Aug. 8, 2001, I went to my bank for a money

order for the cost and mailed it to them. When I had not received the camer last Tuesday[8-21-01], I called them. After I gave my first name they called me by my last name which told me that they had the paperwork before them. They told me that

they would call me back in one hour with the status of my order.

After two hours, I emailed them [with a copy of the money order

receipt]asking for information about the camera. I did not get

an answer by phone or email.

I called again today. After being on hold and picking up and realizing that it was I holding and telling me to hold on again

over and over for about 25 minutes, they finally told me that

they would call me back in an hour. It was about an hour and a

half. They told me that they couldn't find the camera. It wasn't on backorder so they must have returned my "check" to me.

I told them it was a m.o. and they said:"whatever" and hung up.

I hope that I get my money order back before I have to take other

steps. BUYERS BEWARE of Broadway Photo 2922 Ave L Brooklyn, N.Y.


1 Updates & Rebuttals

christopher

seattle,
Washington,
if it's too good.. A&M Photo World / Broadway Photo

#2Consumer Comment

Mon, March 25, 2002

i'm looking for a camera as well. i called broadway photo with inspective questions. the guy i talked to sounded like i was a shrug off his shoulder- and he didn't give a d**n. i've been scammed before, this was the same additude i should have listened to a number of times before. i have also found that broadway photo sells under A&M Photo World (amphotoworld.com). has anyone had a good experience with these guys? something is weird- as far as i know they have been around for a while. at least six or seven months.. or more?? i'm curious- thanks and sorry about your losses. i may have made the same error had you not posted. christopher

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