- Report: #161014
Complaint Review: Brinks Home Security - Irving Texas
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Brinks Home Security
8880 Esthers Blvd. Irving, 75063 Texas, U.S.A.
Phone:
800-725-3537
Web:
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Brinks Home Security ripoff on contract terminations Everywhere nationwide
When I bought my first house, I signed up with Brinks for a 3 year deal. After two years, I moved out to move in to a new house with my wife. She also had signed up for a 3 year deal with Brinks in her single house. We decided to ditch Brinks because we weren't really getting anything for our money other than knowing the cops would come in about 30 minutes and find our dead bodies while they were still warm. Also, we decided we didn't want to sign up for a landline phone and pay $30 for that as well as another $30 for Brinks. Our new house came with an ADT alarm pre-installed, and we talked to them and the alarm could be used without monitoring at NO cost.
The person who bought my fiancee's old house (with the Brink's alarm already installed) was a cop, and she said that having an unmonitored alarm is just about as good as having one monitored as far as burglars are concerned.
We broke our contract with Brinks, and we expected we'd have to pay something fair enough. Here's where Brinks rips off it customers they make you pay 100% of the fees (including taxes) that you would have paid had you kept the service. If you don't, they will put it on your credit. The way contract law works, if you breach the contract, you owe the other party the amount of profit they would have made had you not breached. The profit would be the fees you pay each month less whatever cost Brinks would incur to service your contract. Brinks is claiming that it costs them nothing, and that you owe 100% of the fees. In other words, the fees you pay them are 100% profit. That should give you some indication of what you get from Brinks nothing.
I am still paying them $30 a month (and so is my wife for a total of $60), and will be doing so for quite some time. During this time I feel obligated to let people know that they will be ripped off if they sign up with Brinks. I have logged two unsales already to people who were planning to sign up until I warned them. If you are thinking about signing up with Brinks, I advise you to save yourself the money and look at another company who doesn't rip off their customers or just go with an unmonitored alarm.
James
Denton, Texas
U.S.A.
The person who bought my fiancee's old house (with the Brink's alarm already installed) was a cop, and she said that having an unmonitored alarm is just about as good as having one monitored as far as burglars are concerned.
We broke our contract with Brinks, and we expected we'd have to pay something fair enough. Here's where Brinks rips off it customers they make you pay 100% of the fees (including taxes) that you would have paid had you kept the service. If you don't, they will put it on your credit. The way contract law works, if you breach the contract, you owe the other party the amount of profit they would have made had you not breached. The profit would be the fees you pay each month less whatever cost Brinks would incur to service your contract. Brinks is claiming that it costs them nothing, and that you owe 100% of the fees. In other words, the fees you pay them are 100% profit. That should give you some indication of what you get from Brinks nothing.
I am still paying them $30 a month (and so is my wife for a total of $60), and will be doing so for quite some time. During this time I feel obligated to let people know that they will be ripped off if they sign up with Brinks. I have logged two unsales already to people who were planning to sign up until I warned them. If you are thinking about signing up with Brinks, I advise you to save yourself the money and look at another company who doesn't rip off their customers or just go with an unmonitored alarm.
James
Denton, Texas
U.S.A.
1 Updates & Rebuttals
broadviewtech
shreveport,Louisiana,
USA
brinks/broadview contract
#2UPDATE Employee
Sat, October 03, 2009
i find it hard to belive that so many people have such issues with the brinks contract its clearly written and you have to initial by the place where it says there is a three year contract and that it renews it self after the 3 rd year unless u let them know before hand how would any one expect a company to put in equipment at the rates they charge (in most cases free) and not expect someone to fullfill the contract if you move you get a free system at youre new house (with a new contract)brinks is a very large company in a very large contry and i guess its impossible to make every one happy but we obviously do a pretty good job becouse of our jd power ratings i dont see how anyone can think that what they charge is 100% seeing how they have a multi million dollar facility to matain
