- Report: #348391
Complaint Review: Body Of Change/LA Fitness - Phoenix Arizona
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Body Of Change/LA Fitness
4836 E. CHANDLER BLVD Phoenix, 85044 Arizona, U.S.A.
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Body Of Change/LA Fitness Dual billing of training account Phoenix Arizona
In October 2007, I had used up all of my training session in a package I purchased in December 2006. I talked to the Body of Change general manager at the club and we upgraded my package to include more training sessions. Because I still had two months left on my first package, I was told I would be billed for both packages for the next two months. No problem. I used the sessions so I expected to pay for them.
Unfortunately, I didn't pay enough attention to my credit card statements. Had I been more alert, I would have noticed that, come January, I was still being billed for both packages. I didn't notice this until May. Stupid me. I wrote to the company at the address provided on the contract (which clearly states that the second one is an upgrade of the first).
Along with the letter, I included copies of the contract and the credit card statements (minus pertinent account number). It's been a month -- I know the package was received because I sent it registered mail and received the confirmation slip -- and I still have heard not a peep from the company. All I want is a refund of all money collected on the first account since January.
Anonymous
Phoenix, Arizona
U.S.A.
Unfortunately, I didn't pay enough attention to my credit card statements. Had I been more alert, I would have noticed that, come January, I was still being billed for both packages. I didn't notice this until May. Stupid me. I wrote to the company at the address provided on the contract (which clearly states that the second one is an upgrade of the first).
Along with the letter, I included copies of the contract and the credit card statements (minus pertinent account number). It's been a month -- I know the package was received because I sent it registered mail and received the confirmation slip -- and I still have heard not a peep from the company. All I want is a refund of all money collected on the first account since January.
Anonymous
Phoenix, Arizona
U.S.A.
