- Report: #617124
Complaint Review: Bluestar International Components - Huntington New York
Reported By:
jrlee78 -
Nassau, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bluestar International Components
215 E. Main St. Ste 202 Huntington, 11743 New York, United States of America
Phone:
Web:
www.bluestar-online.com
Categories:
Business Rating:
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Bluestar International Components No refund or replacement and no customer service reponse Huntington, New York
I ordered a replacement lamp for my Phillips TV in January and they sent me the wrong lamp. It took several weeks for a response from customer sevice and they told me to try it again. During this time I had to go elsewhere to purchase a correct lamp that worked. I continually asked for a refund and it took several more weeks to get a response. I sent the lamp back asking for a refund of my money and they just sent me another lamp which I did not need or ask for. After several more weeks of emails, and unreturned voice mail messages to their customer service, they told me I was not entitled to a refund even after I send them the UNOPENED lamp they sent me. My initial order was placed on January 20, 2010 and it is now June 24, 2010 and I have a lamp that I do not need that was never opened and I still can not get a refund of my money. This company is a total rip off and has TERRIBLE customer service and return policies! I will NEVER order another thing from this company and I do not recomend anyone else to do so either!!!
