Complaint Review: BLUEGREEN VACATION UNLIMITTED INC. - BACA RATON Florida

A Bluegreen timeshare sales agreement  is the contract that you get at the moment you purchase a fractional ownership. Most timeshare companies make them long and difficult to understand, so the buyer doesn’t know well what he is getting into, and the terms and conditions are especially made to benefit the resort, but not the owner. The timeshare sales agreement gives you the right to use the resort, during a certain number of years, for a specific number of weeks. That means that the developer still owns the resort, so your interest would not be considered as real estate. Also, it is very likely that most of the verbal promises told during the presentation are not in the contract, and many of the agreements have no cancellation policy.

On March 15, 2013, my husband and I came into a Bass Pro store to shop and were approached by Bluegreen Travel to purchase a timeshare vacation package and we did so. We subscribed to a service called LifeLock which protects your credit and monitors your activity to prevent fraud. We received an alert from them telling us someone got a hold of my husband’s personal credit information and was trying to open up a fraudulent credit card account and make purchases. They stated it was in the Carolinas and had accessed my husband’s info through Bluegreen Travel. From there we had to watch our credit closely, had to access new cards, etc. We cancelled our membership and were given a refund. We went back to the store and spoke to the Bluegreen Manager and told her what happened. She said she had never heard of LifeLock and did not seem too concerned about the incident and went about her day. Be aware! Thanks!

They misrepresented themselves with verbal lies/mistruths and promises. They did not keep their promise to me when they set the meeting up. It was only a meeting for an update of where the company stands and what they had added to/for their company and its members. They used high-pressure sales. I was in Las Vegas partying the night before. They made promises that were nothing but lies because they have not followed through with any of them. They knew how to butter you up for the kill. They almost caused a split-up between me and my husband. They have caused me countless nights of sleep. They have rising non-disclosed fees/costs.

Yes, they act like they are your best friend and this is such a great deal. I was told when I signed up for the Bluegreen Mastercard that it was interest free for one year. No one said if you used it for anything else but Bluegreen, you would be paying 24.99% interest. I got my statement only to be very angry. If they lied about this, I am sure the timeshare is a lie also. Why in the world are timeshare companies like this allowed to get away with all their lies? I'm very disappointed and will not give them any good reviews. That is another thing, the people that talk to you are so nice and, "make sure you call me with any questions." We have not heard one word from this nice person. I really hope they can look themselves in the mirror and not be ashamed of themselves. Hope they are able to sleep