- Report: #1359724
Complaint Review: BlueGreen Resorts - Nationwide
-
Author Confirmed
Why?
BlueGreen Resorts
Nationwide, USA
Phone:
757-243-1540
Web:
https://www.bluegreenvacations.com/resorts/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BlueGreen Resorts BlueGreen Resorts scam on free week stay and dining card won Nationwide
I want to warn everyone about going to a presentation of BlueGreen Resorts after being called that you won a free week stay, and all you have to do is check them out. I entered a contest in a mall to win a free car. I got a call about 1 month later that I didn't win the car, but I won a free week stay in the condo of my choice put on by BlueGreen Resorts. All my husband and I had to do was go to a presentation. We had done one before with a different company, and I told my husband we can endure anything for a free week. We were also promised a $100 dining card for having to drive about 1 hour one way to go to the presentation in Williamsburg, VA.
Before we went last Saturday, I was emailed the certificates showing the free dining card and free week stay. However, on the free week stay, it said CRV Resorts, NOT BlueGreen Resorts. I immediately called BlueGreen and asked a rep who CRV was, and they said it was a different company completely. I then called the rep who first talked to me about my free week and asked her POINT BLANK why it said CRV. That we DID NOT want to try a stay anywhere else EXCEPT BlueGreen.
The rep promised me that we would be able to choose from every BlueGreen resort, but that if we were dead-set on going a certain week, and the resort we wanted was booked, they had a relationship with another company and they would find us somewhere else to stay. That is THE ONLY reason we kept our appointment.
We went to the presentation, and we told the sales rep that we vacationed in Florida each year, and we would not make any decisions until we stayed in an actual BlueGreen resort in Florida. Our decision would be based on that alone. We went to check out after declining to buy on the spot, and we got our certificate for the free week, with a list of cities to choose from, and they were different than what I had seen online for BlueGreen Resorts. I asked the sales rep, and she said since we did not buy a timeshare today, our free week would not be at a BlueGreen resort. I told her that was not what I was told before we came there, and she said sorry. Sorry?
Not only that, you can't even SEE what lame condos are available until you register the certificate, and that cost $100 non-refundable deposit just to see them! I could not believe it. It is a complete SCAM. But we were flat-out lied to when we asked SPECIFICALLY about this before we went.
Not only that, but the dining card is not a dining card at all. It is like a groupon, and the restaurants to choose from are horrible. For example, you can save $10 at a restaurant if you spend $30 there. The entire thing was a scam.
I reached out to the rep and said we were lied to, and she said she gave the info to her supervisor. Nothing else happened. If we were even remotely interested, we definitely will NEVER buy from BlueGreen and will warn everyone we know about them.
