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  • Report:  #1471332

Complaint Review: Bluebird by American Express Prepaid Credit Card 1.877.486.5990 ask for June badge #: 5550869 - Fortson Georgia

Reported By:
Debra - Palmdale, California, United States
Submitted:
Updated:

Bluebird by American Express Prepaid Credit Card 1.877.486.5990 ask for June badge #: 5550869
P. O. Box 826 Fortson, 31808 Georgia, United States
Phone:
1-877-486-5990
Web:
https://www.bluebird.com/
Tell us has your experience with this business or person been good? What's this?

I have had my Bluebird Prepaid card for some time and what I didn't know is why my money was disappearing without my permission.  I found out that June was authorizing his company to remove money from my account everytime that I put money on my prepaid card to pay a bill and once I would attempt to pay my bill then.

The money was gone and I would call and the customer service representatives would tell me that they would place a dispute but what I didn't ask them to dispute this one particular claim and they did to rectify why they were able to take my $100.00 that was placed on my card to pay a bill on January 9th, 2019 and by the 10th the money was gone. 

Plus I had a balance of 46.01 and that was gone as well so they take money when they need to move money around.  This is how they are stealing my money and it has been happening for a very long time.  On January 11th, 2019 my bill was due and payable and all of my money had disappeared into thin air. 

So, I called and I asked this agent what is going on, why is it that everytime I put money on my card June tells you to take my money, I have a balance of 13.00 only after I have put 160.00 and my bills weren't paid.  Today you told me that I have an outstanding balance of 26.00, how could that be.  I didn't authorize you to take my money and now I have a balance owed to you this is a scam, you are out to rip people off while they are sleeping at night, why are you doing this to me June. 

June told me if you continue to scream and yell at me then I will hange the phone up and I told you need to do that because you have stolen my money and now you have made up a very good reason to make it appear to be legitimate, you scammer and lier.  Your agents protects you and I am sick and tired of you and your scams. 

I want you to remove my card from your files and I am contacting an attorney and he seemed so cool and calm.  June said go right ahead, because he's living on some remote island that you cannot touch him.  He's a manipulator.  Don't use them they are scammers and they take your money once you load your cards this is so sad, my bills are being unpaid because of June and his thieves.  I want my money returned to me, they have ripped me off.



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