- Report: #24467
Complaint Review: BLUE HAVEN POOLS - WEST PALM BEACH Florida
-
Author Not Confirmed
Why?
BLUE HAVEN POOLS
2845 N. MILITARY TRAIL WEST PALM BEACH, 33409 Florida, U.S.A.
Phone:
561-471-7766
Web:
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BLUE HAVEN POOLS mistreated and ripped off WEST PALM BEACH Florida UPDATE ..they say 2 weeks
WE HAVE BEEN TAKEN BY THE BEST .
WE WENT WITH BLUE HAVEN POOLS BECAUSE OF THERE LONG STANDING IN THE POOL BUSINESS.
AFTER GETTING BIDS FROM OTHER DEALERS AND AFTER BEING TOLD ABOUT ALL THE PROBLEMS WITH THE (OTHER ) GUYS BY OUR BLUE HAVEN POOL REP.
PETE JOHNSON WE WENT WITH BLUE HAVEN POOLS.
THE PROBLEMS STARTED FROM THE VERY BEGINING WHEN WORK COULD NOT START DUE TO A DELAY IN PERMITS//
AFTER A FEW WEEKS IN WAITING THE NORMAL TIME FOR PERMITS WE CALL THE CITY OFFICE ONLY TO FIND THAT THE PERMITS ARE READY AND HAVE BEEN READY FOR SOME TIME/.
BLUE HAVEN CAME OUT TO OUR HOUSE AND PICKED UP THE FIRST CK TO BEGIN.
SO FAR SO GOOD.
FROM THAT TIME ON WE NEVER HAVE SEEN ANY WORKERS PUT IN MORE THAN ONE DAY AT A TIME OR FOR THAT MATTER A COMPLETE DAY.
ALL THE WORK IS SUB/OUT AND NO ONE EVER CALLS YOU TO UP DATE YOU.
THE CREW DISPATCHER WAS NEVER AWARE OF THE WORK TO BE DONE OR THE WORK THAT WAS DONE.
THE FAILED THE PLUMBING INSPECTION 2 TIMES/
DAMAGED MY HOUSE WITH THE BACK h*e/
ADE A LARGE HOLE IN HOUSE TO RUN ELECTRIC AND LEFT IT OPEN UNTILL I CALLED TO COMPLAIN//
SET OUT ELECTRICAN TO HOUSE WHO BECAME VERY RUDE AND BEGAIN SAY THINGS ABOUT MY HOUSE AND THE CONDITION THAT MY YARD WAS IN .
IT SEEMED TO ME THAT HE WAS GUNNING FOR ME BECAUSE OF COMPLAINT FROM POOL COM[ANY REP ABOUT ME.
THE GUNITE THAT WAS PUT IN WAS WASHED INTO POOL DUE TO STRONG RAIN AT THE DAY OF INSTALL.
THEY HAD TO COME OUT AND REDO THE GUNITE.
AFTER THE REDO THERE WAS A LARGE LUMP IN CENTER OF POOL FROM THE GUNITE THAT WASHED INTO THE CENTER.
THEY JUST LEFT IT UNTILL I CALLED AND SAID IT WAS NO GOOD .
THEY CAME OUT AND JACK HAMMERED OUT OF THE MIDDLE.
THE BRICK WORK IS UNEVEN AT THE CORNERS //
THE DRILLED UNNEEDED HOLES IN MY HOUSE/
DAMAGED THE POOL REMOVING OLD SLAB OF DECK THAT WAS DUE TO BE REMOVED BEFORE HOLE WAS DUG
UNABLE TO GET MAN OUT TO HOUSE.
LEFT ALL WORK FILL AND AND PIPING NOT USED IN MY YARD .
POOL HEATER WAS STOLEN FROM SIDE OF HOUSE AND I WAS TOLD THAT THEY ARE NOT LIABLE.
THE POOL IS GOING INTO ITS 6TH MONTH AND STILL NOT DONE . THERE HAVE BEEN ABOUT SO
MANY THINGS THAT HAVE GONE WRONG IT HARD TO REMEMBER THEM ALL.
THE DECK WAS POURED AND THE FOLLOWING DAY IT CRACKED IN 3 PLACES
THE SCREEN-IN JOB HAD HOLES IN THE BEAMS THAT WHERE MADE BY MISTAKED AND WHERE NEVER FILLED/ DOORS AND BEAMS HAD MANY SCRATCHES THAT WHERE LEFT UNDONE THERE WHERE LOOSE BOLTS.
OVERSPRAY AND DRY PAINT ON BEAMS AND SCREEN .
DECK COAT IS NOT DONE YET BUT THE FIRsT PART OF IT HAD TO BE DONE OVER .
NOT ONE PART OF THIS POOL HAS BEEN DONE RIGHT THE FIRST TIME.
I KNOW THAT THE POOL COMPANY WILL SAY THAT IT PAST INSPECTION AND ITS UP TO STANDARD AND THAT WE ARE JUST TO PICKY.
I HAVE PHOTOS TO
PROVE ALL THAT I HAVE SAID .
AFTER MANY CALLS TO MR JOHNSON AND WITH NO RETURN CALLS BACK I HAVE BECOME VERY UPSET AND WISHED THAT I NEVER GOT A POOL.
I WAS THEN TOLD THAT WORK HAS STOPPED DUE TO NON PAYMENT .
I TOLD MR JOHNSON AT NO TIME DID I REFUSE TO PAY ANYONE AND THAT NO ONE EVER CAME OUT TO PICK UP THE CK OR TO LOOK AT ANY OF THE WORK ALONG THE WAY.
IN GOOD FAITH I GAVE MR JOHNSON THE CK FOR 15 THOUSAND DOLLARS TO FINISH THE POOL WITH BAL TO BE WORKED OUT AFTER ALL DAMAGE WAS REPAIRED MR JOHNSON AGREED AND CHECK WAS PICKED UP .
THE CK HAD ON IT THE WORK THAT WAS TO BE DONE FOR THIS AMT. SOMEONE AT BLUE HAVEN CROSSED THIS OUT ON THE THE CK.
THAT SAME DAY THE POOL HEATER WAS REMOVED FROM MY HOUSE.
I KNOWN THAT IT MAY HAVE TRULY BEEN STOLEN .
BUT IS THE PRACTICE OF POOL COMPANYS TO REMOVE THINGS WHEN THERE IS A PROBLEM WITH PAYMENT.
TO THIS DAY AND IT HAS BEED 2 WEEKS WE HAVE NOT HERD FROM BLUE HAVEN OR PETE JOHNSON.
WHEN WE CALLED HIS CELL PHONE HE WAS OUT OF TOWN FOR A WEEK.
WHEN HE GOT BACK HE WAS OUT SICK FOR A DAY STILL NO CALL BACK.
WE FEEL THAT AT THIS TIME WE ARE GOING TO HAVE TO GET SOME TYPE OF LEGAL HELP.
THIS HAS BEEN A BIG STRAIN NO ME AND MY FAMILY WHO HAVE WAITED SO LONG FOR A POOL THAT IS JUST A BIG HOLE WITH RAIN WATER AND IS A SAFTY PROBLEM.
I HAVE TYPED THIS VERY QUICKLY AND THERE MAY BE SPELLING PROBLEMS. SORRY
JAMES
LAKE WORTH, Florida
Click here to read other Rip Off Reports on Blue Haven Pools
WE WENT WITH BLUE HAVEN POOLS BECAUSE OF THERE LONG STANDING IN THE POOL BUSINESS.
AFTER GETTING BIDS FROM OTHER DEALERS AND AFTER BEING TOLD ABOUT ALL THE PROBLEMS WITH THE (OTHER ) GUYS BY OUR BLUE HAVEN POOL REP.
PETE JOHNSON WE WENT WITH BLUE HAVEN POOLS.
THE PROBLEMS STARTED FROM THE VERY BEGINING WHEN WORK COULD NOT START DUE TO A DELAY IN PERMITS//
AFTER A FEW WEEKS IN WAITING THE NORMAL TIME FOR PERMITS WE CALL THE CITY OFFICE ONLY TO FIND THAT THE PERMITS ARE READY AND HAVE BEEN READY FOR SOME TIME/.
BLUE HAVEN CAME OUT TO OUR HOUSE AND PICKED UP THE FIRST CK TO BEGIN.
SO FAR SO GOOD.
FROM THAT TIME ON WE NEVER HAVE SEEN ANY WORKERS PUT IN MORE THAN ONE DAY AT A TIME OR FOR THAT MATTER A COMPLETE DAY.
ALL THE WORK IS SUB/OUT AND NO ONE EVER CALLS YOU TO UP DATE YOU.
THE CREW DISPATCHER WAS NEVER AWARE OF THE WORK TO BE DONE OR THE WORK THAT WAS DONE.
THE FAILED THE PLUMBING INSPECTION 2 TIMES/
DAMAGED MY HOUSE WITH THE BACK h*e/
ADE A LARGE HOLE IN HOUSE TO RUN ELECTRIC AND LEFT IT OPEN UNTILL I CALLED TO COMPLAIN//
SET OUT ELECTRICAN TO HOUSE WHO BECAME VERY RUDE AND BEGAIN SAY THINGS ABOUT MY HOUSE AND THE CONDITION THAT MY YARD WAS IN .
IT SEEMED TO ME THAT HE WAS GUNNING FOR ME BECAUSE OF COMPLAINT FROM POOL COM[ANY REP ABOUT ME.
THE GUNITE THAT WAS PUT IN WAS WASHED INTO POOL DUE TO STRONG RAIN AT THE DAY OF INSTALL.
THEY HAD TO COME OUT AND REDO THE GUNITE.
AFTER THE REDO THERE WAS A LARGE LUMP IN CENTER OF POOL FROM THE GUNITE THAT WASHED INTO THE CENTER.
THEY JUST LEFT IT UNTILL I CALLED AND SAID IT WAS NO GOOD .
THEY CAME OUT AND JACK HAMMERED OUT OF THE MIDDLE.
THE BRICK WORK IS UNEVEN AT THE CORNERS //
THE DRILLED UNNEEDED HOLES IN MY HOUSE/
DAMAGED THE POOL REMOVING OLD SLAB OF DECK THAT WAS DUE TO BE REMOVED BEFORE HOLE WAS DUG
UNABLE TO GET MAN OUT TO HOUSE.
LEFT ALL WORK FILL AND AND PIPING NOT USED IN MY YARD .
POOL HEATER WAS STOLEN FROM SIDE OF HOUSE AND I WAS TOLD THAT THEY ARE NOT LIABLE.
THE POOL IS GOING INTO ITS 6TH MONTH AND STILL NOT DONE . THERE HAVE BEEN ABOUT SO
MANY THINGS THAT HAVE GONE WRONG IT HARD TO REMEMBER THEM ALL.
THE DECK WAS POURED AND THE FOLLOWING DAY IT CRACKED IN 3 PLACES
THE SCREEN-IN JOB HAD HOLES IN THE BEAMS THAT WHERE MADE BY MISTAKED AND WHERE NEVER FILLED/ DOORS AND BEAMS HAD MANY SCRATCHES THAT WHERE LEFT UNDONE THERE WHERE LOOSE BOLTS.
OVERSPRAY AND DRY PAINT ON BEAMS AND SCREEN .
DECK COAT IS NOT DONE YET BUT THE FIRsT PART OF IT HAD TO BE DONE OVER .
NOT ONE PART OF THIS POOL HAS BEEN DONE RIGHT THE FIRST TIME.
I KNOW THAT THE POOL COMPANY WILL SAY THAT IT PAST INSPECTION AND ITS UP TO STANDARD AND THAT WE ARE JUST TO PICKY.
I HAVE PHOTOS TO
PROVE ALL THAT I HAVE SAID .
AFTER MANY CALLS TO MR JOHNSON AND WITH NO RETURN CALLS BACK I HAVE BECOME VERY UPSET AND WISHED THAT I NEVER GOT A POOL.
I WAS THEN TOLD THAT WORK HAS STOPPED DUE TO NON PAYMENT .
I TOLD MR JOHNSON AT NO TIME DID I REFUSE TO PAY ANYONE AND THAT NO ONE EVER CAME OUT TO PICK UP THE CK OR TO LOOK AT ANY OF THE WORK ALONG THE WAY.
IN GOOD FAITH I GAVE MR JOHNSON THE CK FOR 15 THOUSAND DOLLARS TO FINISH THE POOL WITH BAL TO BE WORKED OUT AFTER ALL DAMAGE WAS REPAIRED MR JOHNSON AGREED AND CHECK WAS PICKED UP .
THE CK HAD ON IT THE WORK THAT WAS TO BE DONE FOR THIS AMT. SOMEONE AT BLUE HAVEN CROSSED THIS OUT ON THE THE CK.
THAT SAME DAY THE POOL HEATER WAS REMOVED FROM MY HOUSE.
I KNOWN THAT IT MAY HAVE TRULY BEEN STOLEN .
BUT IS THE PRACTICE OF POOL COMPANYS TO REMOVE THINGS WHEN THERE IS A PROBLEM WITH PAYMENT.
TO THIS DAY AND IT HAS BEED 2 WEEKS WE HAVE NOT HERD FROM BLUE HAVEN OR PETE JOHNSON.
WHEN WE CALLED HIS CELL PHONE HE WAS OUT OF TOWN FOR A WEEK.
WHEN HE GOT BACK HE WAS OUT SICK FOR A DAY STILL NO CALL BACK.
WE FEEL THAT AT THIS TIME WE ARE GOING TO HAVE TO GET SOME TYPE OF LEGAL HELP.
THIS HAS BEEN A BIG STRAIN NO ME AND MY FAMILY WHO HAVE WAITED SO LONG FOR A POOL THAT IS JUST A BIG HOLE WITH RAIN WATER AND IS A SAFTY PROBLEM.
I HAVE TYPED THIS VERY QUICKLY AND THERE MAY BE SPELLING PROBLEMS. SORRY
JAMES
LAKE WORTH, Florida
Click here to read other Rip Off Reports on Blue Haven Pools
4 Updates & Rebuttals
THE POOL WILL BE DONE IN TWO WEEKS
#20
Wed, August 21, 2002
THE NEW NEWS IS ////
THE POOL WILL BE DONE IN TWO WEEKS AS PER BLUE HAVEN POOLS .
WE HAVE WAITED A LONG TIME FOR THIS DAY TO COME AND ITS RIGHT AROUND THE CORNER. ITS BEEN A LONG ROAD THAT I HOPE I WILL NOT TRAVEL AGAIN. CONSTRUCTION ( OF ANY KIND ) IS A BIG STRAIN ON EVERYONE WITH WORDS SAID THAT SOMETIMES WE WISH WE DIDNT.
UNDER PREASURE PEOPLE ALL ARE PUT IN POSITIONS THAT ARE NOT THE NORM. I LOOK FORWARD TO THE QUIT, CALM THAT THE POOL WILL OFFER AND WILL TRY TO FORGET THE TIME IT TOOK TO GET THERE.
IF THE END PRODUCT IS UP TO MY STANDARD AND ALL THING ARE IN WORKING ORDER I GUESS IT WILL BE WORTH THE TIME SPENT. I WILL BE UPDATING THIS COMPLAINT ONE MORE TIME IN ABOUT 2 WEEKS I HOPE.
AT THAT TIME I HOPE TO TELL YOU THAT ALL IS DONE WORK IS GOOD ALL ARE HAPPY .
THIS HAS BEEN A GOOD AREA TO VENT OUT WITH A PROBLEM . I AM A MAN OF MY WORD AND AS MUCH AS I TOOK THE TIME TO COMPLAIN ABOUT THIS I WILL TAKE TIME TO SAY GOOD JOB WHEN THAT TIME COMES.
STILL WAITING
#30
Wed, August 07, 2002
ITS BEEN 6 SIX SINCE I LAST LOGED ON ,STILL WAITING . NOT ONE THING HAS BEEN DONE AT THE POOL SITE.
EVEN THOUGH WE HAVE BEEN PROMISED SEVERAL TIMES BY PETE THAT IT WILL BE DONE IN A WEEK. WEEKS COME AND GO NEVER A RETURN CALL (MANY CALLS TO BLUE HAVEN BUT NOT ONE RETURN CALL FROM ANYONE.
I HAVE TRIED TO RESOLVE THIS ON THE LOCAL LEVEL, WILL TAKE IT TO HOME OFFICE BUT THINK IT THRU AND THRU .
CANT UNDERSTAND HOW COMPANIES CAN WORK LIKE THIS AND STILL REMAIN OPEN.IF YOU ARE LOOKING TO GET A POOL I FEEL VERY SORRY FOR YOU . I APPEARS THERE ARE MANY BLUE HAVENS OUT THERE .
I KNOW THERE WILL BE AN ANSWER BACK SOME DAY FROM BLUE HAVEN ,I HAVE READ OTHER FEED BACKS FROM THERE OTHER LOCATIONS ALL SEEM TO BLAME THE OWNERS. AND I GUESS THEY WILL MAKE IT LOOK LIKE IT IS MY FAULT HERE.
IF THEY SPENT HALF THE TIME CORRECTING THE PROBLEMS THEY WOULD NOT NEED ALL THE TIME TO HIDE THEM. I HAVE PAID MORE MONEY TO BLUE HAVEN POOLS THEN WORK THAT HAS BEEN DONE THE REMAINING MONEY IS READY TO BE PAID AS PER THE AGREEMENT WITH MR JOHNSON AND STILL NO ONE HAS COME OUT TO FINISH .
I DONT KNOW WHAT MY RECOURSE IS. ALL I ASK IS THAT THIS TIME IT BE PUT IN WRITTING . BEEN WAITING WEEKS JUST FOR THAT ,STILL NO ANSWER
STILL WAITING
#40
Wed, August 07, 2002
ITS BEEN 6 SIX SINCE I LAST LOGED ON ,STILL WAITING . NOT ONE THING HAS BEEN DONE AT THE POOL SITE.
EVEN THOUGH WE HAVE BEEN PROMISED SEVERAL TIMES BY PETE THAT IT WILL BE DONE IN A WEEK. WEEKS COME AND GO NEVER A RETURN CALL (MANY CALLS TO BLUE HAVEN BUT NOT ONE RETURN CALL FROM ANYONE.
I HAVE TRIED TO RESOLVE THIS ON THE LOCAL LEVEL, WILL TAKE IT TO HOME OFFICE BUT THINK IT THRU AND THRU .
CANT UNDERSTAND HOW COMPANIES CAN WORK LIKE THIS AND STILL REMAIN OPEN.IF YOU ARE LOOKING TO GET A POOL I FEEL VERY SORRY FOR YOU . I APPEARS THERE ARE MANY BLUE HAVENS OUT THERE .
I KNOW THERE WILL BE AN ANSWER BACK SOME DAY FROM BLUE HAVEN ,I HAVE READ OTHER FEED BACKS FROM THERE OTHER LOCATIONS ALL SEEM TO BLAME THE OWNERS. AND I GUESS THEY WILL MAKE IT LOOK LIKE IT IS MY FAULT HERE.
IF THEY SPENT HALF THE TIME CORRECTING THE PROBLEMS THEY WOULD NOT NEED ALL THE TIME TO HIDE THEM. I HAVE PAID MORE MONEY TO BLUE HAVEN POOLS THEN WORK THAT HAS BEEN DONE THE REMAINING MONEY IS READY TO BE PAID AS PER THE AGREEMENT WITH MR JOHNSON AND STILL NO ONE HAS COME OUT TO FINISH .
I DONT KNOW WHAT MY RECOURSE IS. ALL I ASK IS THAT THIS TIME IT BE PUT IN WRITTING . BEEN WAITING WEEKS JUST FOR THAT ,STILL NO ANSWER
STILL WAITING
#50
Wed, August 07, 2002
ITS BEEN 6 SIX SINCE I LAST LOGED ON ,STILL WAITING . NOT ONE THING HAS BEEN DONE AT THE POOL SITE.
EVEN THOUGH WE HAVE BEEN PROMISED SEVERAL TIMES BY PETE THAT IT WILL BE DONE IN A WEEK. WEEKS COME AND GO NEVER A RETURN CALL (MANY CALLS TO BLUE HAVEN BUT NOT ONE RETURN CALL FROM ANYONE.
I HAVE TRIED TO RESOLVE THIS ON THE LOCAL LEVEL, WILL TAKE IT TO HOME OFFICE BUT THINK IT THRU AND THRU .
CANT UNDERSTAND HOW COMPANIES CAN WORK LIKE THIS AND STILL REMAIN OPEN.IF YOU ARE LOOKING TO GET A POOL I FEEL VERY SORRY FOR YOU . I APPEARS THERE ARE MANY BLUE HAVENS OUT THERE .
I KNOW THERE WILL BE AN ANSWER BACK SOME DAY FROM BLUE HAVEN ,I HAVE READ OTHER FEED BACKS FROM THERE OTHER LOCATIONS ALL SEEM TO BLAME THE OWNERS. AND I GUESS THEY WILL MAKE IT LOOK LIKE IT IS MY FAULT HERE.
IF THEY SPENT HALF THE TIME CORRECTING THE PROBLEMS THEY WOULD NOT NEED ALL THE TIME TO HIDE THEM. I HAVE PAID MORE MONEY TO BLUE HAVEN POOLS THEN WORK THAT HAS BEEN DONE THE REMAINING MONEY IS READY TO BE PAID AS PER THE AGREEMENT WITH MR JOHNSON AND STILL NO ONE HAS COME OUT TO FINISH .
I DONT KNOW WHAT MY RECOURSE IS. ALL I ASK IS THAT THIS TIME IT BE PUT IN WRITTING . BEEN WAITING WEEKS JUST FOR THAT ,STILL NO ANSWER
