Aaron
Rock Island,#2UPDATE EX-employee responds
Fri, April 15, 2011
That is why disks are not checked and cleaned. When items are returned the employee with make sure the right item is in the box and then scan it in. We assume that if a movie or game has an issue that the person who rented it will want to exchange it so they can you know, "watch the movie". So if it is returned normally we assume that it is fine. Which makes sense because 99+% of them are returned fine.
And people do bring in stuff not working. Most of the time the movie just needs cleaned. It amazes me to this day how people do not know how to clean discs.