They charge you for expansions of the game and if you stop playing, they keep your money. I didn't even play the expansion and they would not refund the money... for a product I didn't use. They add things to the game before it comes out so if you do or complete something, they can say "well, u did play this part of game". The point is the expansion wasn't out and it's a video game I didn't play. They should have refunded the money for the game I didn't play. They RIP people off consistantly and they get away with it. Beware of this money hungry, joke of a company.