- Report: #1417006
Complaint Review: Bill Walsh Automotive Group - Ottawa Illinois
-
Author Confirmed
Why?
Bill Walsh Automotive Group
510 E norris drive ottawa il Ottawa, Illinois, United States
Phone:
8154331666
Web:
https://www.billwalsh.com/UsedCars
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bill Walsh Automotive Group College student looking for a reliable car, made the mistake of using Bill Walsh. STAY AWAY Ottawa Illinois
I am a college student, again looking for a new vehicle. I bought a 2008 pontiac g6 from Bill Walsh. The car had only 63k miles on it. Which for the year are considerably low. Not even a year after the purchase the exhaust is leaking, car is stalling and slamming into gear. Keep in mind this car was dealership owned since 2010. I bought it in 2017. So once I notice the problems I call the dealership to find out some answers. Unfortunatly I found none. They had no interest in making right on their wrong. I drive over 30miles one way for work so a safe reliabled car is what I was looking for. What Bill Walsh sold me was a total lemon. They provided me with most of the service records done by the dealership themselves. Now Im out thousands of dollars at Christmas time thanks to Bill Walsh and their greedy sales people. I will be warning everyone possible to stay away from this sesspool of a car lot. As of right now 12/14/17 the car sits with 75k miles. The car will not shift correctly most of the time and doesnt acclerate when it needs to such as on the interstate. If I would have known what a nightmare dealing with B W and their so called " Customer Service" employees had been, I would still be driving my buick with almost 300k miles. Take your money and run from these liars as fast as you can. They do not desrve your hard earned money. They take it and will leave you broke, and with a broken car in the middle of December like they did to me.
2 Updates & Rebuttals
Leland,
Illinois,
United States
Illinois,
United States
update
#2Author of original report
Fri, December 15, 2017
Got a hold of me and are waiting for a manager call. Some relief. Cooler mind now.
Robert
Irvine,United States
What was their wrong?
#3Consumer Comment
Thu, December 14, 2017
You bought a 9 year old car with 63,000 miles on it, and in not even a year you were able to drive it 12,000 miles before you had this issue.
If you bought this car "As-Is"(which is most likely what you did), the second you drove off the lot anything and everything that goes wrong with the car is YOUR responsibility. The only thing that would override this is if you have a written warranty or anything in writting that states that they are responsible for the repair.
Now, if you had something in writing and they are not covering it..THEN you have a valid complaint.
I would still be driving my buick with almost 300k miles.
- If you would still be using the Buick..why did you need another car? Sounds like nothing more than a case of Buyers Remorse and not understanding "want" over "need"
