- Report: #371895
Complaint Review: Bill Heard Chevrolet Union City GA - Union City Georgia
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Bill Heard Chevrolet Union City GA
4310 Jonesboro Rd Union City, 30291 Georgia, U.S.A.
Phone:
866-601-4072
Web:
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Bill Heard Chevrolet of Union City discriminates against customers, offers bare minimuns for trade ins, and asks for down payments look at vehicles Union City Georgia
I went to Bill Heard Chevrolet in Union City Georgia on Tuesday 09/09/08, with an idea of the type of vehicle I was looking for. I was told that they had several vehicles that could fit my needs but they would need to do a credit application and trade in appraisal form.
They never looked at the vehicle I was trading and came back with an offer for the trade. I asked what the appraisal was based on since they had not looked at the car and was told "we are just going to offer you the minimum we can give." I was quite offended since this was the lowest quote I have ever been given for my vehicle and they didn't even look at it.
I was also told that I would need to put down a down payment in addition to the trade, so I asked if I could see the vehicles they have to offer and I was told that I would have to write a check for the down payment before I could see anything. I have never heard of such a practice so I asked why would I have to write a check to see a car and was told that " the sales Manager, Billy, didn't think I had the money.
I Felt extremey embarrassed, belittled, and I definitely feel that I was discriminated against. I have called corporate, store managers, and etc., No one has returned my call.
Lorenzo
Dallas, Georgia
U.S.A.
They never looked at the vehicle I was trading and came back with an offer for the trade. I asked what the appraisal was based on since they had not looked at the car and was told "we are just going to offer you the minimum we can give." I was quite offended since this was the lowest quote I have ever been given for my vehicle and they didn't even look at it.
I was also told that I would need to put down a down payment in addition to the trade, so I asked if I could see the vehicles they have to offer and I was told that I would have to write a check for the down payment before I could see anything. I have never heard of such a practice so I asked why would I have to write a check to see a car and was told that " the sales Manager, Billy, didn't think I had the money.
I Felt extremey embarrassed, belittled, and I definitely feel that I was discriminated against. I have called corporate, store managers, and etc., No one has returned my call.
Lorenzo
Dallas, Georgia
U.S.A.
2 Updates & Rebuttals
Karl
Clovis,New Mexico,
U.S.A.
And Nobody Will
#2Consumer Suggestion
Fri, September 19, 2008
Quit calling. Hopefully you didn't buy a car from these people. If you didn't, congratulations. There are thouands of Chevrolet dealers in North America. We have several good ones in our area. Trading in a car -unless you are way upside down - is not the best way to maximize the sale price. A dealer does not consult the "blue book" or "black book" or any other color book. He gives you -at the most - what he can buy an identical car at auction for. He then consults the book and sells it at retail. This is how he continues to operate. Buy at wholesale - sell at retail. Sound familiar? That is also how the grocery store and everybody else's store operates. He might pay more for a restored classic he can't get at auction or a car that he has a buyer waiting for but for the average vehicle "wholesale blue book" is a pipe dream. Sell your car privately.
Atlanta Guy
Atlanta,Georgia,
U.S.A.
Really ?
#3Consumer Comment
Fri, September 12, 2008
Had you bothered to come to this site BEFORE you went car shopping, you would have seen that Bill Heard Chevrolet is listed as the WORSE car dealer in America. If fact, he is listed boldly on the front page of this site. I'll bet you STILL haven't see that, right ??? Do your research.
