- Report: #24833
Complaint Review: BIDZ.com - Los Angeles California
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Author Not Confirmed
Why?
BIDZ.com
1251 Westwood Blvd. Los Angeles, 90024 California, U.S.A.
Phone:
800-444-8124
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BIDZ.com is a ripoff business that doesn't give a dam. Los Angeles, California
I received defective merchandize from Bidz.com, I e-mailed immediately (its now 7 times) and have not had an answer.
When you call the toll-free number, you get disconnected if you want to speak to someone. This company does not give a d**n.
Connie
Burlington, Ontario
When you call the toll-free number, you get disconnected if you want to speak to someone. This company does not give a d**n.
Connie
Burlington, Ontario
1 Updates & Rebuttals
Igor
Culver City,California,
we will issue you a full 100% money back.
#2UPDATE Employee
Tue, December 03, 2002
Connie, Bidz.com is commited to the highest level of customer service and satisfaction. If you feel that you've recieved defective merchandise from us, we will issue you a full 100% money back. Our customer service email or phone response time is normally 24 hours. Due to the Holiday Season and high volume of incoming customer emails and phone calls, our response time is currenly no more than 48-72 hours. Please contact our customer service department at [email protected] or 800-444-8124 between the hours of 9am-5pm, Monday-Friday. Should you run into any difficulties, please contact me directly as I can help you expedite your request. We apologize for your inconvenience and want to assure you that you will be refunded 100%, should the merchandise, in fact, be defective. Thank you.
