kmck
phx,#2Consumer Comment
Sat, October 27, 2012
I bought thousands of the same sculptures around the same time as you. If yours are fake then mine must be also. Im so mad. did you ever get your refund. I was just curious. Probably too late for me to do the same.
Skip M.
Rancho Murieta,#3Author of original report
Wed, June 15, 2011
Dear Bidz.Com:
As I have dealt with your customer service manager, Jorge and then David Zinberg (Ceo) on 6/8/11 your response and following emails are done "only to say "Bidz.Com is a good company, we are good guys and we will take care of our customers. The truth of the matter is your Ceo "Threatens, Slanders" and trys to "Intimidate" people his company has defrauded! Mr. Zinberg phoned me and actually called me a "Terrorist and Extornist" after I demanded he make his $9,000 check good and pay for the my bank cost. He also stated that I would have to ship the items to them and he would send me another check afterwards.
The issue here is they "Advertised, Misrepresented and sold me and others numerous "Worthless Fake Chinese Antiques" advertised as "Valuable, Majestic and provided Certificates of Authenicity" attesting to the "Fraudulent facts they advertised. Sent me a check and placed a "Stop Payment" on it while asking for immediate return of the items so they would have the items (proof of Fraud and the cash to boot, not pay for them.
Mr Zinberg made ridiculous claims such as "I wanted to keep the check and the "Fraudulent Items", the items were not "Fake or faked" and Bidz.Com never sold them but he is willing to reimburse me for items purchased "(8 YEARS AGO)"It is a little outside of their return policy but because he does not want an unhappy customer he will do it" Is it his generosity or stellar customer service that he is trying to have returned (8 year old purchases) or because he knows it is Fraud?
I spent "SEVERAL THOUSAND DOLLARS" based upon their advertising and misrepresentations on dime store junk with a value at best $400 and he calls me a crook, an extornist. The character and business practice of the Ceo shows exactly why this company has a "Better Business Bureau F Rating", multiple class action lawsuits have been filed againt them and there are repeated and numerous customer complaints. As I took all of Mr. Zinberg's rants and threats serious. I offered to exchange the items for the funds at my local law enforcement office but Mr. Zinberg declined stating I would have to ship the items to Bidz and wait 24 hours for a check. I paid them and then they shipped them so I expect the same especially after receiving the first useless check!
On June 9, 2011, I received an email from the customer service manager, Jorge, saying he was sorry that i had an "unpleasant experience" with Bidz.com and that I was "unhappy" with the items you received in 2003" Honestly, I am ESTATIC about discovering I have been "DEFRAUDED" a greater concern is the number of others that unknowingly hold similar items.
I paid them and then they shipped them so I expect the same especially after receiving the first useless check or they can meet at the Sheriff's office and exchange but bottom line it is still a crime to sale product by False Advertising and Misrepresentation.
Bidz_auction
United States of America#4UPDATE Employee
Tue, June 14, 2011
Dear Customer,
Thank you for taking the time to provide feedback about your purchase and we offer
our sincere apologies that you were unsatisfied. We assure you that we treat
all customer feedback seriously and hope you'll allow us time to investigate
this issue. When possible, we will contact you directly through email or by phone
to offer a resolution. We may also respond through this site if we cannot reach
you directly. If you would like to provide us with your order details and
contact information or if you would like to speak directly to a person in
charge, please email us at [email protected].