- Report: #760602
Complaint Review: Bidz.com - Internet
Reported By:
90210 -
beverly hills, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bidz.com
Internet, United States of America
Phone:
Web:
www.bidz.com
Categories:
Business Rating:
(0)
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Bidz.com Bait and Switch, Internet
Bidz.com is guilty of bait-and-switch.
They let you bid on items below their so-called reserve price and if you win, you will be emailed saying sorry, you cannot and did not win item as reserve price has not been met and if you do indeed want the item that you have now built up an obvious psychic connection to than you will have to pay their price.
I found this appalling and in most industries this would be blatant bait and switch advertising.
If there is a minimum price, than start the auction there please do not mislead the public.
They let you bid on items below their so-called reserve price and if you win, you will be emailed saying sorry, you cannot and did not win item as reserve price has not been met and if you do indeed want the item that you have now built up an obvious psychic connection to than you will have to pay their price.
I found this appalling and in most industries this would be blatant bait and switch advertising.
If there is a minimum price, than start the auction there please do not mislead the public.
2 Updates & Rebuttals
Bidz_auction
United States of AmericaBidz.com
#2UPDATE Employee
Fri, August 05, 2011
Dear Customer,
Thank you for taking your time to share your experience with Bidz.com and we apologize for the misunderstanding. The email that you received from us after participating on a reserve price auction is an offer on an item that you bid on but your bid was lower then reserve price. Email offers are sent to all of the participants of the auction and it is on first come first serve basis. Not all of our auctions have hidden reserve minimum. I will include a link below to our help section in case you want to check on this information. If you have any questions or concerns, please do not hesitate to contact us at [email protected] and we will be more than happy to assist you.
Link to our help section:
http://www.bidz.com/bzJApp/ViewContent.action?sid=101&tid=100&pageName=reserve
Bidz_auction
United States of AmericaBidz.com
#3UPDATE Employee
Fri, August 05, 2011
Dear Customer,
Thank you for taking your time to share your experience with Bidz.com and we apologize for the misunderstanding. The email that you received from us after participating on a reserve price auction is an offer on an item that you bid on but your bid was lower than reserve price. Email offers are sent to all of the participants of the auction and it is on first come first serve basis. Not all of our auctions have hidden reserve minimum. I will include a link below to our help section in case you want to check on this information. If you have any questions or concerns, please do not hesitate to contact us at [email protected] and we will be more than happy to assist you.
Link to our help section:
http://www.bidz.com/bzJApp/ViewContent.action?sid=101&tid=100&pageName=reserve
