Bidz_auction
United States of America#2UPDATE Employee
Thu, June 30, 2011
Dear Customer,
We would like to apologize for the misunderstanding and thank you for your feedback about your order. There was a human error made in our department that enters descriptions of our inventory into our auction system. Instead of made in Italy, your item was supposed to say made in China. I can assure you that the product is from the Italian company Morellato, which manufactures items both in Italy and China. However, your item was manufactured in China by Morellatos Chinese factories. We sincerely apologize one more time and would like to hear from you regarding this post or
any other concerns at [email protected].
Yvonne
Sacramento,#3Consumer Suggestion
Fri, February 18, 2011
It is great that you posted the agencies that need to be contacted in reference to the fraud and the continued consumer crimes being perpetrated for many years and it appears being ignored by the agencies that are assigned to protect consumers from the business practices being done on a large scale by Bidz.com
You seem to be up on this and I sent complaints to 3 of the agencies listed. Will complete complaints today.
Do you have information on the process to get a "Class Action Suit" against Bidz.com? Please
include me in any group, complaints process (any legal action) that is in defense of consumers and to close the doors to this Business; online/any form.
We,the consumer, need to unite and use the legal process to seek compensation and to hold
Bidz.com accountable for thier crimes.
snug01
Park Holme,#4Consumer Comment
Thu, January 06, 2011
If only I had have known about this site before dealing with Bidz.com...
I have had a number of issues when dealing with Bidz.com. Some items that I purchased were not as described. When I placed a return order, I was told that I would receive payment via the same method as how I paid - international money order.
Well, I received a check (cheque) where the restocking fee had been charged. So, back to Bidz.com. Then, I received a further check (cheque) where the restocking fee was reinstated. I live in Australia. The company where I banked was going to charge me AUD 15 for each of these refund checks.
I have not banked either of the above. Furthermore, the other items that were not as described are still in my possession because I am concerned that I will receive a further check/checks when I return them.
Just so you know, I did issue an e-mail regarding some of the above issues. The person who received it called me last year. I was advised, in part, that due to the timeframe, that I would receive a check only. This representative did not ask me if there was another method that I would prefer to receive a refund. Such as, via a credit/debit card. Also, this representative advised me that Bidz.com only refunds via check. This person also claimed to not have received my original e-mail direct to him.
So, that same day, I resent the original e-mail. It reached his e-mail address and he responded. I forwarded another e-mail to him in response.
Another issue: I requested unsubscribe from receiving Bidz.com e-mails. Despite this request, the unsubscribing only happened after I got onto Bidz.com's website and issued an e-mail advising that I will be taking this matter to Better Business Bureau.
So, some issues that I have are: certain itemsthat I purchased from Bidz.com not as described, an inconsistency regarding how I would receive a refund, and, not unsubscribing me when I originally requested for this to happen. Additionally, being advised by one of Bidz.com's representatives that a check is the sole method of this company issuing refunds.
Bidz.com,
Soon, there will be my complaint to deal with!