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  • Report:  #1218563

Complaint Review: Bidz.com and independent Gemological laboratories - New York

Reported By:
Toshbobosh - barrie, Ontario, Canada
Submitted:
Updated:

Bidz.com and independent Gemological laboratories
New York, USA
Web:
www.Bidz.com www.dia-lab.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was on the auction site Bidz.com looking with my boyfriend at that time, now husband, for an engagement ring. We found one we loved and won the auction at a steal, $1,500.00. We paid for the grading and warranty report and were pleased when it arrived on time. It looked great, only to find out the G- Colour, S1, 1.58 crt, round cut diamond, was in fact, a massionite gem. The grading report stated it was a natural diamond, and confirmed everything that Bidz.com said it was.

To make things even more complicated, I just tried to find the Gem Report company, Independent Gemological Laboratories, 5950 West Jefferson Blvd CA 90016, www.dia-labs.com.  They have shut down their Los Angeles's office . There is a new office in New York, with the same website address and the same Founder. I called the New York office and I asked if they ever had a Los Angeles address and he admitted they did but it closed down. So I asked, I have a certificate I'm trying to verify. I asked him who the CEO of his company was and he asked me to hold the line. He came back saying, " I spoke to my boss and he said that Bidz is back up and running again and to call them". So I asked him again who his boss was and he hung up. I didn't write down everything here but he avoided answering who founded the company and if I could speak to a senior manager. so what I can only conclude is that the two companies are one of the same.

I did some research and the two companies have the same founder, different address and are just evading the bad press associated to their dealings with Bidz by selling Bidz fake grading reports and simply moving offices and thus ownership of this issue. Or someone used their name and reputation and opened up a fraudulent company, one that Bidz employed and contracted their business out to. So is Bidz in a conspiracy to defraud customers with using a fake company to make fraudulent Gem reports. Or is it the same shady gem report company conspiring with Bidz. Or maybe Bidz did not know the company was swapping their diamonds and they are truly not responsible. I don't know what's going on. But the site gets a lot of buyers and they got me for $1,500.00. There are many more out there just like me. To sum it up, I got a fake gem report, a fake diamond, from a shut down or moved company and no one claiming any responsibility. Both companies go on with their regular business dealings and I'm left holding the buck.



2 Updates & Rebuttals

Diamonds R a Rippoff

North Bangor,
New York,
USA
Diamonds are not Rare nor valuable

#2Consumer Comment

Thu, December 29, 2016

I feel sorry for the consumer who was taken. The comment that diamond and moisenite are too close to tell the difference is absurd. If you are a genuine gemological laboratory the refractive index and Specific gravities are simple enough to determine. They should know better. Shame on them. I'd fire the tech.

Now that that is out of the way. Diamonds are niether rare nore valuable. Untill 1946 MOST diamonds were ground up for industrial applications.(truth)

It wasn't untill the De Beers camapian "Diamonds are forever" They guilted fiances into paying exuberant prices for a common stone. De beers owned 90% of globl diamond market. with new technology and practices diamond sales were slumping.(This taken directly from their 1946 business modle) Due to the earths plate techtonic Vulcanism diamonds are produced by the metric tons annually. it's why when you try to sell your diamonds nobody wants them or pays you scrap weight for the gold platinum.

I do not sell gemstones. I set them. I have no dog in the ring. You are Fare better off buying rubies sapphires Bixbite Benitoite hyaune or any other host of VERY RARE gemstones that are due to be mined out very soon for 1/2 of diamond prices. Zircon is actualy a better stone. It's doubly refractive nearly as hard. You can  buy a specialty cut for 1/3 the price of diamonds. ( Not CZ. DeBeers had something to do with the naming of Cubic "Ziconia" On purpose) It's why when you take Grandpas old Emerald or Grannies old Ruby dealers foam at the mouth. Don't buy diamonds unless you can afford investment grade and a dealer to sell them for you.

Report Attachments

wals

Wamuran,
Alabama,
Australia
Diamond vs Moissanite and experience with COA

#3Consumer Comment

Tue, June 21, 2016

I have had three certificates of authenticity throw indpendent gemological laboratories Los Angeles. I have had other Jewellers look at the pieces and even do a few tests and they all seemed to add up except one which concerned me. One item weighed in grams more then the COA stated which was a big mistake. I asked the jewellery what that could mean and they said it was likely the scales weren't synced properly or something like that can't remember the exact words. Though they told me it didn't really mean anything the mistake was big and still concerns me.

However I won't straight away claim they are frauds over moissanite. Moissanite itself is uncommon however cheaper then diamonds yet is the only other gem than diamonds that will pass a diamond test. It is common for experts to confuse moissanite as diamond that's how similar they are. It's a common mistake in the gem world so once again I won't be claiming fraud over a common mistake. However if it was me I would get the COA that claimed moissanite and try to talk to bidz as you were not sold what they claimed they were selling and you would have proof of it.

I know one way to tell the difference between the two is that the girdle of a diamond is facetted while the girdle on a moissanite is smooth. It's better to tell with a jewellers magnifier.

Better luck in the future.

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