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  • Report:  #1423300

Complaint Review: Bexley 3Five Apartments - Austin Texas

Reported By:
TrashApt - Austin, Texas, United States
Submitted:
Updated:

Bexley 3Five Apartments
8003 South IH 35 Austin, 78744 Texas, United States
Phone:
(512) 538-1730
Web:
www.bexley3five.com/
Tell us has your experience with this business or person been good? What's this?

To begin, I have been an on time paying tenant back when the apartment complex was called Rise. Back before the ownership changed it was a great complex to live in. However once it became Bexley 3Five things began to go downhill. I have suffered property damage in the form of slashed tires, in a vandalism spree that took the apartment complex because they did not repair the access control gates in a timely manner.

Over time I noticed that occupant screening standards had dropped drastically making the complex less safe. Due to the culture shift in the complex my wife and I decided it was time to leave, and we began looking for a house. We had one built and realized we would need to break our lease to move in. We approached the front office and spoke with one of the managers, an Asian female. We informed her that we would not be renewing our lease and would need to break contract.

 I told her specifically that we would not be staying past the 4th of January 2018, but that we were unsure of which day exactly we would be moving out. The manager suggested that she write down the 15th just in case anything happened to delay our move.

I agreed, after ensuring that we would still be allowed to drop keys before then if we did not need the extra time. The manager ensured time and time again that it would be no problem and that we would only be rent responsible for up to whenever we dropped keys after our 30 day notice. But of course, Bexley 3Five did not hold up to their agreement and are trying to hold my family and I rent responsible until the 15th though they have the keys and all prorated payment.

 I would HIGHLY warn anyone away from renting here at Bexley 3Five, shady business practices, unsafe environment, bad traffic from the frontage rd. They will tell you one thing but then try and squeeze more money out of you for trying to keep your family safe. These people are nothing but liars and take advantage of people whenever they can.



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