- Report: #1485697
Complaint Review: Best Western Plus Deerfield Beach Hotel & Suites - Deerfield Beach Florida, FL
Reported By:
VERY ANNOYED & INCONVENIENCED -
BOCA RATON, Florida , United States
Submitted:
Updated:
-
Author Confirmed
Why?
Best Western Plus Deerfield Beach Hotel & Suites
1050 E Newport Center Drive Deerfield Beach, Florida Deerfield Beach, 33442 Florida, FL, United States
Phone:
954-570-8888
Web:
https://www.bestwestern.com/en_US/book/hotel-rooms.10344.html?iata=00171880&ssob=BLBWI0004G&cid=BLBW
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Best Western Plus Deerfield Beach Hotel & Suites Best Western Plus Deerfield Beach Hotel & Suites Best Western Deerfield Beach Best Western Plus Deerfield Best Western BED BUGS - UNDER CONSTRUCTION JACK HAMMERS OUTSIDE MY DOOR - STUPID POLICIES - POLICY CHANGES BY THE DAY Deerfield Beach Florida, FL
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I found bites all over me, quickly figured out it was BED BUGS..........DISCUSTING
I have stayed in this Best Western for 4 weeks, they told me that there would be construction on the top floor. So I had tomove rooms because of the construction, the first day it was like there was a jackhammer over head, the they were outside my door in a couple of days. The noise was so loud if I turned the TV to max volume, I could not hear it.
My work causes me to have to be on the phone and computer mostly all day, the construction noise made it impossible to stay in the room. I had to go outside in the front of the hotel to be able to talk on my phone.
Then after all of that noise for a number of days I went to renew my resovation because the noise finally stopped. So after I paid the money through hotels.com Best Western Deerfield tells me their policy is if your in te Hotel for more then 25 days, theu "evict" you WTF how stupid, like after all the other crap after I pay the resovation theyevict me, and that's the term they used. Not like "sorry sir we have a policy" no get out you have bought too much of our product ! What total idiots, who ever owns that place should get a new job, or go look up what "Hospitally Business" means.
My Bed Bug Bites have healed and I'm home now, in my Ocean Front Condo which is repaired from the flood which came from the unit above.
The last day I was there they had like twenty people having a party at the pool, radio blasting, drinking all day, cases of glass beer bottles.
I'm going to stop payment on all charges.
Who ever owns and runs that place is a total idiot and a terrible business person.
Best Western who agrees with me that their policies are rediculous
BEST WESTERN SHOULD TAKE THEIR NAME OFF THE TERRIBLE BED BUG PLACE IN DEERFIELD
3 Updates & Rebuttals
MICHAEL
BOCA RATON,United States
BEST WESTERN DEERFIELD - BED BUGS
#2Author of original report
Mon, September 30, 2019
TERRIBLE STAFF - BED BUGS - TERRIBLE SERVICE
TOTALLY INCONVENIENCED
BOCA RATON,United States
IF YOUR NOT WITH THE SLEEZEBAG HOTEL MIND YOUR OWN BUSINESS
#3Author of original report
Mon, September 30, 2019
THERE IS NO BASICS FOR YOUR COMMENT
"FOR MY INCOVENIENCE" EQUAL TO PAIN AND SUFFERING
GO BACK TO THE HOTEL AND GET RID OF THE BED BUGS
IF YOUR WITH THE HOTEL BE READY THAT EVERY AGENCY IN FLORIDA POSSIBLE WILL BE INVESTIGATING YOU.
I HAVE 3 IT PROS WORKING EVEN THOUGH YOU HAVE LIKE 100 PLUS IP'S I'LL GET IN THE FIRST FEW POSTINGS
LEARN TO UNDERSTAND WHAT "HOSPITALLITY INDUSTRY" MEANS, HIRE PEOPLE THAT DRESS AND ACT LIKE HOSPITALITY PROFESSIONALS
GFY
I DEMAND 100% REFUND !
Report Attachments
FloridaNative
West Palm Beach,Florida,
United States
Stop payment?
#4Consumer Comment
Mon, September 30, 2019
So you rented a hotel room for 25 days or thereabouts (your post is unclear) and now you are going to stop payment on the entire thing? That doesn't seem like the right thing to do at all.
I am not affliated with the hotel in any way but I have never seen logding offered for free and that is what you are attempting to do when you stop your payment. I can't believe that Best Western agrees you should have the place for free either.
If you had truly experienced the bed bugs and the noise, you should have moved to another hotel in the area. There are plenty available. Especially since this is off season where the rates are very, very low compared to rates during season.
