Cat
Hendersonville,#2Consumer Suggestion
Tue, December 16, 2008
The problem I keep running into is the employees look at me like I am an alien. I was in there three days ago and asked for a particular product, which is not an unusual item. Once again the employee looked like I was an alien from another planet. I just threw my hands up in frustration. I ended up finding the product on an end cap not even in the department it should have been in. Their lack of knowledge of their own store astounds me let alone understanding the product itself!
N8inpa
Dillsburg,#3Consumer Comment
Tue, December 16, 2008
I filed a report today about Best Buy, and although the circumstances are completely different, the treatment I received from the staff was almost exactly the same. Rude, inexcusable, and ignorant treatment of customers must be the norm. At least they didn't lie to you and steal $200 like they did to me. If you can avoid it, DO NOT SHOP AT BEST BUY, and we'll teach them a lesson about customer service, if we can.