Mrsfoge
Cincinnati,#2UPDATE Employee
Tue, October 23, 2007
Mary, What you ordered were "trial offers". Natural Supplements take approx 90days depending on metabolism to build up in your blood system and show you full results. Thats why we have the HDP "Home delivery plan". It is a discounted refill program. No obligation. No contract. I explain this 100x's daily. If you call our Customer Service Department and discontinue one or both products before your refill date that we DO mention and most of the time even ask you to write down.. there will be no issues, no refills, no unexpected charges. However I am not sure how the internet purchasing is with our company, our call center reps are extremely educated on our products and our policies. We are people also, we have sympathy for you and do not want any unsatisfied customers. Had you called the number on the television 1-877-4ENZYTE, you would have spoken to a live agent and had all of the information about the HDP, refill date, $4.00 US s/h charge, the 60 day return policy and $69.90 refill cost, all gone over with you and that Rep has to VERIFY that you understand ALL information BEFORE he or she can enter in any credit or debit information. Now Mary I am certain you are upset with my company but if you ever do want to try the product again to reach it's full effect, please give us a call. We have ONE TIME purchase packages. Even a beginner package available right now. It is 3mo. $69.00 with $9.95 US s/h. Like I said one time charge, and you call us back at your convinience to re-order. Again I am sorry that you had a bad experience. -BPN Employee
Dani
Clive,#3Consumer Comment
Fri, August 17, 2007
What does this have to do with adoption agencies?