- Report: #197013
Complaint Review: Bank Of America - Charlotte North Carolina
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Bank Of America
BankofAmerica.com Charlotte, North Carolina, U.S.A.
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Bank Of America ripoff Charlotte North Carolina
I am responding to Lori's original complaint. The important thing to remember is that she was using tha $499 balance and $500 check as an example. We have no facts about what is really going on.
I am a former Fleet Bank customer before it was sold to BOA. When that happened I did not understand, or was notified of BOA's fees and policies. Perhaps it would be a good policy if BOA sends out a ducument to their customers stating that they have read and understood their fees and policies.
Because I did not approve of the policies and fees of BOA, I withdrew my funds from that bank and joined a local credit union. I am much happier!
Perhaps BOA should consider changing their policy on overdrafts. The banks I was with before them always returned a check that was higher than the customer's balance so that smaller checks and purchases can clear. Then the customer can pay for the bounced check when the next payroll check clears. I think that is what Lori is trying to say. The abuse she is enduring in this web site is very upsetting.
Also, when I was in Bank of America's web site, I found 25 pages of fees in Adobe format. These outragous NSF fees of $34.00 is what makes a mismanaged account more unmanageable. It's like making a handicapped person more handicapped.
FINALLY, A WARNING TO ALL!!! If you become overdrawn for an ATM withdrawal from a non BOA ATM, you will be charges for 2 separate transactions; 1 for the ATM withdrawal and the other for the fee from the other bank that ownes the ATM!!!
Charlie
Walworth, New York
U.S.A.
I am a former Fleet Bank customer before it was sold to BOA. When that happened I did not understand, or was notified of BOA's fees and policies. Perhaps it would be a good policy if BOA sends out a ducument to their customers stating that they have read and understood their fees and policies.
Because I did not approve of the policies and fees of BOA, I withdrew my funds from that bank and joined a local credit union. I am much happier!
Perhaps BOA should consider changing their policy on overdrafts. The banks I was with before them always returned a check that was higher than the customer's balance so that smaller checks and purchases can clear. Then the customer can pay for the bounced check when the next payroll check clears. I think that is what Lori is trying to say. The abuse she is enduring in this web site is very upsetting.
Also, when I was in Bank of America's web site, I found 25 pages of fees in Adobe format. These outragous NSF fees of $34.00 is what makes a mismanaged account more unmanageable. It's like making a handicapped person more handicapped.
FINALLY, A WARNING TO ALL!!! If you become overdrawn for an ATM withdrawal from a non BOA ATM, you will be charges for 2 separate transactions; 1 for the ATM withdrawal and the other for the fee from the other bank that ownes the ATM!!!
Charlie
Walworth, New York
U.S.A.
1 Updates & Rebuttals
Michelle
Charlotte,North Carolina,
U.S.A.
In Response...
#2Consumer Comment
Mon, June 19, 2006
Even if in Lori's original complaint it was just an example, it was still an example of the person overdrafting. She did not say, I have $500.00 and they gave me a fee on a $499.00 check (lets say that is all she had coming thru Knothing else, just this one check) because that would be a rip off, what she said and I will post below is she knowingly overdrafted her account (see below for cut and past of original complaint), in fact her complaint was not about how much the fee was, she stated in the original post how much the fee was herself, her complaint was the bank charged largest to smallest, causing more fees. ***Example: Your balance is $499. A check goes through for $500. On the same day, a debit or check goes in for $20, one for $10 and one for $4.*** Original post, Lori Dallas, Texas U.S.A., 6/8/2006 6:19:37 PM In this example the customer had $499.00 but spent $534.00. The customer spent more money than they had available, it does not matter how the bank posts the items, and if you don't spend money you don't have you will not receive any fees. It is very simple and logical. You only have $499.00 so that is all you spend, if you spend more than you will receive fees, but you did it by choice. There was not a bank employee there forcing you to write checks and swipe your card. Again, it is time for consumers to start taking personal responsibility and accountability and stop blaming the banks for there bad judgment. Why make a brand new post, give everyone the opportunity to read Lori's original complaint and make up their own mind.
