- Report: #1061945
Complaint Review: Bank of America Mortgage Protection Insurance - Internet
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Author Not Confirmed
Why?
Bank of America Mortgage Protection Insurance
Internet, USA
Web:
bankofamerica.com/loanprotectionservice
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bank of America Mortgage Protection Insurance BofA Mortgage Protection Insurance - They sell your loan to not pay insurance Internet
I paid the Bank of America Mortgage Protection Plan for 3 years. I recently learned that my husbands positions was being eliminated so he would be out of a job. I contacted B of A to ask questions about the insurance, such as how do I file a claim and how long does it take to go through the claim process. I informed that that I might be needing to use it in then next few weeks. A week later I get a letter stating that the loan had been sold to another mortgage company. When I looked at the insurance details, one of the ways the insurance is voided is if the loan is sold to another mortgage company. So we are no longer covered for the mortgage protection plan, just when we needed it. It all seemed fishy to me. If I hadn't called with questions and let them know that we would be needing to use the insurance in the upcoming weeks, then I have a feeling we would still be with B of A and still be covered by the insurance.
