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  • Report:  #37129

Complaint Review: Bally Total Fitness - Virginia Beach Blvd Virginia

Reported By:
- Norfolk, Virginia,
Submitted:
Updated:

Bally Total Fitness
3960 Virginia Beach Blvd Virginia Beach Blvd, 23462 Virginia, U.S.A.
Phone:
757-340-4800
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Is there anyone out there that has a good expierence with Bally's? If there is, I would sure like to hear from them. It amazes me the amount of people this establishment has ripped off, including myself.

I was lied to upon joining (since their sales are commisioned). Bally management and staff are incopetant. I was put off and forgotten about daily for 6 months, and all I wanted to know was why I had been over charged on a monthly fee. I am in the Navy and went overseas for 6 months, and Bally said that they do not consider this a move, so I could not get out of my contract.

Then I actually moved to a city where there was no Bally and I sent in my 50.00 cancelation fee. On the letter I wrote attention cancelation. This was 6 months ago and I am still being charged. I was told it was because I did not provide proof of residency.

Sure the fifty dollars was cashed, but could they send me a letter that they needed proof of my residency. No, cause that would be too nice and they would lose money. Or, will they now take my apt. lease as proof? Of course not. Take some very good advice, do not join a Bally Total Fitness. And if you are already a memeber go work out, and when you see a tour go through, tell em what ya think of the Gym. It sucks!!!

Scott

Corpus Christi, Vermont


5 Updates & Rebuttals

Clayton

Los Angeles,
California,
U.S.A.
Jennifer, even walking in won't cancel it

#2UPDATE Employee

Sun, January 25, 2004

Jennifer, even walking in won't cancel it. You should know that, Everyone at the gym location has no rights to make any cancelations or changes to the contract trust me. I work in a Law Firm that services a client that buys these bad debts and sues them... you need to send that letter to the Joppa address in Baltimore, MD and have a good reason (with in the contract rights)


Clayton

Los Angeles,
California,
U.S.A.
Jennifer, even walking in won't cancel it

#3UPDATE Employee

Sun, January 25, 2004

Jennifer, even walking in won't cancel it. You should know that, Everyone at the gym location has no rights to make any cancelations or changes to the contract trust me. I work in a Law Firm that services a client that buys these bad debts and sues them... you need to send that letter to the Joppa address in Baltimore, MD and have a good reason (with in the contract rights)


Clayton

Los Angeles,
California,
U.S.A.
Jennifer, even walking in won't cancel it

#4UPDATE Employee

Sun, January 25, 2004

Jennifer, even walking in won't cancel it. You should know that, Everyone at the gym location has no rights to make any cancelations or changes to the contract trust me. I work in a Law Firm that services a client that buys these bad debts and sues them... you need to send that letter to the Joppa address in Baltimore, MD and have a good reason (with in the contract rights)


Clayton

Los Angeles,
California,
U.S.A.
Jennifer, even walking in won't cancel it

#5UPDATE Employee

Sun, January 25, 2004

Jennifer, even walking in won't cancel it. You should know that, Everyone at the gym location has no rights to make any cancelations or changes to the contract trust me. I work in a Law Firm that services a client that buys these bad debts and sues them... you need to send that letter to the Joppa address in Baltimore, MD and have a good reason (with in the contract rights)


Jennifer

Cincinnati,
Ohio,
U.S.A.
I wouldn't join, but if you do, READ YOUR CONTRACT ..They lie, cheat and steal. Their biggest scam?

#6UPDATE EX-employee responds

Mon, December 09, 2002

I used to work at 2 different Bally locations here in Cincinnati. When I left, I was an Operations Assistant, low end management in charge of receptionists, daycare and customer service. I saw and heard sales persons blatently lie in direct contrast with what the contracts stated. I heard them dodge questions they didn't want to answer. Customers questions are ignored by sales staff if the customer in question has already signed their contract. One of the general managers was hired, after being fired from another chain of health clubs for sexual harassment, and he refused to sign off and let me hire any staff that wasn't young, african-american and attractive, and within 6 months was asked to resign for sexually harassing the receptionist he did let me hire. No, Bally is not a trustworthy company. They lie, cheat and steal. Their biggest scam? Trusting that no one will READ their contracts. I would never join a Bally Total Fitness, but if you feel that burning desire, PLEASE PLEASE read the contract, start to finish. If you don't understand it, ask an attorney. If you don't want the membership, walk the signed cancellation for into the club... make them sign a receipt for it. Make them acknowledge, in some way, that you are cancelling your membership. Bally is a JOKE!!

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