- Report: #1345404
Complaint Review: Bagger Bags LLC - Lake Worth Florida
-
Author Confirmed
Why?
Bagger Bags LLC
1107 3rd Ave S Lake Worth, 33460 Florida, USA
Phone:
(786) 766-2248
Web:
www.baggerbags.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bagger Bags LLC Sent wrong product and has not refunded Lake Worth Florida
I bought lights from Bagger Bags LLC of Lake worth, Florida for my Harley Davidson. I purchased them on September 9th of 2016. When I received them I noticed I had to actually put them together which i was not aware of. I figured after spending $400 on lights that they would come assembled. Well I soon found out that the lights did not fit in the separate housing that was sent with it. Also the housing that was sent with the lights did not even have the same mounting location as my factory set up. The description also said it would fit my bike which it did not. I contacted the company and they told me they couldn't give me an answer without having my bike there even though I sent them very detailed pictures. They were not very responsive nor did they seem to care that they are falsely advertising product or they sent me the wrong housing setup. So after about 2 months of getting frustrated with them and their lack of response time they told me I could return the lights at my own expense of course. So I did. I told them if the lights are wrong just simply send me the right ones but if you are claiming they are the right ones then I want a refund because they do not fit my bike. I waited about a week after they got my lights back and I messaged them. They told me they got them and they would be sending me my new lights that Thursday already assembled. That was on November 29th 2016. I did not get an email confirmation or a tracking number so I waited patiently. On December 9th I messaged them again for an update and I was told that they were looking into it, 10 days after I was told they were gonna be sending out my new lights. Now here we are on December 24th 2026 and I have still yet to hear about any update on my lights. Still have no lights in my hand. I am out $434. That I paid for the lights in the first place and $23 to ship the wrong lights back to them. It's been almost 4 months now since the date I put the order in. I am beyond frustrated with the way this company conducts their business. I would never buy anything from them ever again. I don't even care how great the product is at this point. Rob Easton, Pennsylvania
