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  • Report:  #1385405

Complaint Review: Avis - Philadelphia Pennsylvania

Reported By:
Sasha - Philadelphia, Pennsylvania, USA
Submitted:
Updated:

Avis
1324 Arch St Philadelphia, 19107 Pennsylvania, USA
Phone:
2157512737
Web:
www.avis.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I  have previously rented from Avis and although the ezpass box was closed and we paid cash for the tolls, we were later charged toll fees for our three day rental. The issue was resolved. This time we rented a car for a week to drive from Philadelphia to Florida. We completely removed the ez pass and put it in my Philadelphia Home. We went through all toll booths with cashiers and of course, we paid in cash. Although there was no ezpass in the vehicle, we were somehow miraculously charge over 23.00 for tolls. This confirms that Avis etoll is committing fraud. If anyone wants to use their ezpass it should have to be placed in the car like when you rent a car seat. They need to remove these boxes from all of their vehicles. I do intend to file a complaint with the Attorney general.



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