- Report: #1335358
Complaint Review: Avanquest software - Internet
-
Author Not Confirmed
Why?
Avanquest software
Internet, USA
Phone:
877.445.6618
Web:
www.avanquestusa.com
Categories:
Business Rating:
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Avanquest software InPixio Graphics software company tries to upsell to software security France
I installed their software and attempted to register. Don't remember if it was successful. (Might not have been.) Later attempt to use generated an error, claiming I installed 2 copies, when I only installed one.
Calling the support number from the order confirmation, I was asked to give permission to access my computer. Within minutes he's saying "Oh my! Your computer has been violated. You need protection." I told him I had Webroot and I was secure, but he immediately started his sales pitch and wouldn't let up. He was a "Microsoft-certified provider" and would fix my computer for me. Normally it's $295, but... I told him clearly I only wanted him to fix my InPixio software that I had purchased and he said that he couldn't. I said I needed to complain, and he gave me a form to fill out, which disappeared when I typed something negative.
I promptly disconnected from his support.com software.
One final time I asked: Can you do anything to give me access to the software I purchased. He said no.
Do not purchase software from Avanquest software, or anything branded with InPixio. These are incredibly questionable business practices. I don't understand how they are in business.
1 Updates & Rebuttals
Scammer emulated InPixio
#2Author of original report
Thu, October 27, 2016
I was apparently sold a bootleg copy of InPixio by a third party. The company identifies itself with the phone number 877-689-3648, e-mail [email protected]m and [email protected]m, and web address inpixio.upclk.com.
They refused to give me a refund on the grounds that I purchased it 4 months earlier.
I told them the software never worked. I had registration problems and came back 4 months later. I told them it was clear that this was a bootleg copy and I had to report them to my credit card if they couldn't refund me. They refused.
