- Report: #799138
Complaint Review: AVANGATE BV AMSTELVEEN - Amsterdam Internet
Reported By:
Patrick Kelly -
Pittsburgh, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
AVANGATE BV AMSTELVEEN
Corporate: Redwood Shores, CA Amsterdam, Internet, United States of America
Phone:
(650) 249 - 5280
Web:
http://www.avangate.com
Categories:
Business Rating:
(0)
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AVANGATE BV AMSTELVEEN Charging for Services not contracted for using Credit Card information never provided to them. Amsterdam, Internet
I received an alert message from my credit card company that turned out not to involve this company. However, in reviewing my statements I discovered I was being charged for updates for a software package that I never heard of. I called Avangate to discuss the matter and basically was told they are a third party providing the update service. The program supposedly provides driver updates and they charge $9.95 per month and also I have being charged since last December(Shame on Me).
I have never heard of the software program nor would I, as an individual user ever pay a monthly fee for driver updates.
In my discussion with Avangate, I told them I have every email I received since )1/01/2011. The person I spoke with told me that they have proof that they sent me emails but did not offer to provide me with this information.
I believe this is fraud and am also going to report this company to my states Attorney General.
They would not refund the fraudulent fees that I paid.
I have never heard of the software program nor would I, as an individual user ever pay a monthly fee for driver updates.
In my discussion with Avangate, I told them I have every email I received since )1/01/2011. The person I spoke with told me that they have proof that they sent me emails but did not offer to provide me with this information.
I believe this is fraud and am also going to report this company to my states Attorney General.
They would not refund the fraudulent fees that I paid.
